Clarks Unit 2a Redriff Road, London SE16 7LL

"Not a very large store but has a good selection of footwear and other items for both adults and kids. I went to see if I could exchange the boots I purchased online for a larger size. I could which was fantastic. They had the same boots in the size I required and it was great that I didn't have repurchase online. I would definitely recommend this store. The assistant was ao helpful."

"Amazing help of David, great customer service skills & a great manager! 10/10 thank you!"

"Rude young female attendant. They are supposed to close at 7 pm. I arrived at 630pm and the shutters were part way down and I was told by this girl they are closing in 10 min. No way to treat customers!!!"

"I usually have a good experience with Clarks but not this time at Surrey Quays branch. We just left a comment about shoe sizes that seem to be different from brand to brand and then apparently it made the salesperson upset and he started to lecture us with a bit of anger that Clarks is a Company and the UK is a country and bla bla bla... it was humiliating to some extent especially that he already knew were not from the UK. I felt uncomfortable and it was really disappointing. Even when I called the branch to speak to the guy, he was still in the same shoes saying he was just answering the question that we never actually asked. Mentioning many times that his reaction made us feel uncomfortable in front of everyone else in the shop, a slight sort of apologies or sympathy would have been helpful and kinda expected from a company like Clarks, and just said he would change his approach in the future maybe just to hang up the phone. Also, he seemed to be a bit upset when we were asking about the shoes in EU size. Very disappointing and surprising from Clarks., perhaps the management needs to be pickier about the staff they put on shops during pick time. Not a good shop we had today at the branch.."