Dentist @ Redhouse

"Booked an appointment specifically to enquire about the quick straight teeth system, arrived for my appointment only to find out that they had put me down for a general check up and and then informed me that i would need to book a private consultation, total waste of time, never again!"

"I have never had to leave a bad review however I have to in this case, The treatment at Red House dental was so unprofessional another Dentist has had to correct the damage"

"The female dentist upstairs is fantastic. From normal check ups to root canal treatments this lady is phenomenal. Great with nervous kids, as well as adult patients. She can provide a thorough treatment plan that is explained clearly to the patient. Truly a credit to the team. Ladies at the reception are always friendly and polite too!"

"Can’t recommend highly enough! Every member of staff is caring, polite, warm and professional. I came here for ongoing treatment and I’m over the moon with the results. Thank you to Prav, Michelle and the team."

"I took my 6 year daughter with abscess issue, Dentist recommended for extraction of tooth and told me there are 2 options to get tooth extracted either in her Clinic to which she says she will not like it or else in hospital under anesthesia but for that there is 1 year waiting list. I told Dr that you can send ref form to the hospital meanwhile I will see if I can make her mind ready for extraction in clinic. She asked me to send picture of her dental abscess. I emailed to the dr and asked her to confirmed if she has received. She replied reception area will confirm and will send referral. 2 weeks passed and my daughter dental abscess didn't heal neither I got any letter for her hospital appointment. I booked another appointment to for her to get her tooth extracted. Upon arrival dentist didn't even greeted us and said is she ready ti take her tooth out. And said to my daughter I am gonna give you 2 injections that will pain and then I will pull your tooth out. My daughter is generally really brave and I was making her mind ready for this extraction but the way Dentist told her without even a smile or friendly tone, it made her jump out of the chair with fear. And dentist took her gloves off and saying she isn't ready, she will not cooperate. I asked the about the referral form for which she started looking in her system and said it will take 1 year to get appointment I said I understand but is it already sent to the hospital? And she said no because I never received a picture. I was bit disappointed as dental abscess is a dental emergency and referral is not being sent to the hospital from last 2 week ? Upon which she said YOUR DAUGHTER IS NOT GONNA DIE WITH THIS. I can understand she wanted me to less worried about it, using such language and words in front of 6 years old ? Her overall attitude was very rude, even when I was asking her why the form was never sent she showed me her back and didn't gave me any answer. At the end she filled up a referral forms and took my signatures. I tried to speak to the manager but in vein as he was on leave. I am very upset today with this whole situation that I had to face."