Florence Roby Ltd
Overbrook Lane, Knowsley, Merseyside, United Kingdom
About Florence Roby Ltd
Welcome to Florence Roby Ltd, a premier clothing store located at Knowsley Business Park Overbrook House, Overbrook Ln, Prescot L34 9FB in the United Kingdom. Our establishment is a point of interest for fashion lovers looking for high-quality clothes that are both trendy and comfortable.
At Florence Roby Ltd, we understand that fashion is an art, and that’s why we bring you the best collection of stylish clothes that will make you stand out from the crowd. Our store is designed to cater to your fashion needs, whether you want to dress up for a special occasion or for work. Creating an impression through fashion has never been easier than with Florence Roby!
Our store is stocked with a variety of stylish and trendy dresses, gowns, suits, blouses, jackets, pants, skirts, and more, all from reputable brands. We also have shoes and accessories that will add a perfect finishing touch to your outfit. Our collections are available in different sizes, colors, and designs to match your preferences.
At Florence Roby Ltd, we value our customers’ satisfaction and provide excellent customer service. Our friendly, professional staff is always here to assist you in choosing the perfect outfits or accessories for you, and we offer customized consultations to meet your specific needs.
Our establishment is a point of interest, not only for the local community but also for visitors from across the United Kingdom who are looking for unique and stylish clothes. We guarantee an unforgettable shopping experience in our store with our high-quality products, friendly service, and competitive prices.
If you’re a fashion enthusiast looking for a clothing store that meets all your needs, make sure to visit Florence Roby Ltd today. We are located at Knowsley Business Park Overbrook House, Overbrook Ln, Prescot L34 9FB, United Kingdom.
Photos of Florence Roby Ltd
Knowsley Business Park Overbrook House, Overbrook Ln, Prescot L34 9FB, United Kingdom
Opening hours of Florence Roby Ltd
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Florence Roby Ltd
"Have returned a tunic which was cheaply made and poorly fitting. A week later, I am still waiting acknowledgement of my return and a refund. This company has not returned any of my emails and does not accept telephone calls. Incredibly poor customer service. Would NOT recommend."
"Shocking customer service! I ordered uniforms for new staff on 29th April. All items were showing as in stock when ordered. I have three new staff who have now started working and have no uniform. I've sent numerous emails to chase up and the service has been terrible. Currently no phone lines available: Not sure how you can run a business without a phone line. Covid is no excuse for this level of incompetence. We are now out of lockdown and salons (your customers) are open. I sent an email asking for someone to call me to discuss all the items and when they would arrive and was told no one has access to phone lines. How can this be a way to run a business, someone could have called me. I've had little deliveries with a pair of trousers here and a belt there but not one of my new staff has a full uniform so I have staff working in uniforms from other salons in different colours which looks totally unprofessional. How can it take more than a month to receive an order? Every time I ask for an update I just get told they are out of stock and will arrive in 2-3 weeks. I've been using Florence Roby for more than 10 years and this is unacceptable. How much longer will I wait and how long until you have a staff member who can make a phone call? Very bizarre!"
"Absolutely awful. The quality of the uniform is very bad for the price. The hairdressing uniform is £40, I was expecting high quality as it was quite expensive, when it was delivered, I felt the uniform and the material felt like it was worth about £15. Definitely not £40. Also the delivery charge was £6.50, which is very expensive, as the parcel really was not heavy at all. The trousers were miles to long and the top was way to big. Definitely not true to size. They only offer a 32 inch leg length across all sizes. I know this is my mistake, I shouldn’t have assumed, when you click on the uniform it said “L28”;as this is a standard leg length in most shops, I assumed that meant leg length. So when they arrived and I noticed they were very long so I measured them and they were 32 inches. So I emailed the company out of confusion, and was very rudely told that the “L28” was actually a code. Their returns policy is very over the top.First you have to pay to get it sent back (on top of the £6.50) even though it is their fault that the uniform is not true to size. The uniform must be in its original packaging with its tags still attached or the refund is refused. The uniform that I got did not have tags in it. So I have to pay to send it back, and then re order the uniform ( as I need that specific uniform for my hairdressing course) then spending a further £6.50 delivery. So I’m spending about £20 in delivery. And then have to pay to get them altered. I emailed the company again to complain, And never got a reply. So the quality is very bad and very expensive, a confusing code and very bad customer service. All in all, a very bad company and really disappointed."
"This is the message I sent them. SHOCKING!!!! DONT BUY!!! Hi I ordered the same dress back in June. I also messaged you back then because the delivery took some time. I was also told the same. The item was out of stock. I’m very disappointed that’s twice Ive ordered and I wasn’t informed that there was going to be a delay in delivery. Or was shown on order they will be a delay I had to follow this up every time with an email. I very surprised you have a repeat business. Plus was not informed when ordering that the delivery takes up to 4 weeks. Not happy."
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