Clarks 5-7 Saint Peter's Street, St. Albans AL1 3DH

"Really disappointing experience. Poor quality shoes that fell apart within 3 months and really poor customer service."

"Quick and efficient service and the shoes fit."

"Poor school shoes stock levels for such a busy school area. Waiting times were also very lengthy. We had booked an appointment for a fitting and was a little late (bringing two children, delays can happen). Then to be told our appointment was no longer valid and we’d have to wait for another walk in slot. I was quite cross because I’d made my appointment at the beginning of the summer holidays. Disappointed."

"Took my 2 boys for a shoe fitting, via making an appointment online. Very impressed with someone on the door checking you off as you arrive then seating all spaced out around the shop. The staff member was very patient with my 4 year old and his decision making but I did feel conscious that there was a time frame and 2 children to find 3 pairs of shoes for. I was a little disappointed there was so little choice for my 1 year old and no mention of their current school shoe offer even though I purchased school shoes. A good Covid shoe shopping experience overall."

"Prices are sometimes a little high but service is always good. They were happy to entertain my 3 year old by measuring her feet 10 times while she tried on shoes. She kept picking up shoes that she liked so I guess that means they have a good range of kids shoes! The sizing is much more comprehensive than other local shoe shops, taking in to account the width of the feet and the difference between the two."