Stepping Hill Hospital Accident & Emergency Poplar Grove, Stockport SK2 7JE

"In need of serious improvement. Any issues you might have they will leave you in agony and send you back to your gp even though you are in need of urgent medical attention. They’ll just give you painkillers and send you home. Rude receptionists, overworked medical staff and no beds is something you will face as soon as you walk in the department. In case your blood work comes back clean you are sent home despite the fact you are in pain for months. There’s no sympathy for patients."

"Probably waited about 1.5 hrs which is very good. Then the Dr was very nice and dealt with my problem well. The problem that we had I wasn't very mobile and they have blocked off access to main part of hsp and the A& E. Even the staff couldn't tell me where I could go and sit inside and wait for husband to pick me up. And when you arrived it's not clear how to get to A & E. They seem to forget patients are In trouble and need help even if not coming in an ambulance. I know the hsp well and we couldn't work it out and staff have no idea either, had to ignore the block and go on amb route. A real mess and if you were in a bit of a panic as well!"

"I am giving 5 stars because of the amazing doctor that was on duty on Saturday night (02JUL22) His name is Dr. Tsanko Stefanov. The kindest, nicest doctor I have ever met. I called 111 explained my symptoms and an appointment was arranged at another clinic, unfortunately I was misdiagnosed despite explaining my concerns. I decided to go to A&E because I was certain something was wrong and I was in so much pain. I am glad I did and I was lucky enough to meet Dr Tsanko, it was worth the 7 hours I waited. He displayed empathy and compassion, he listened to me with care, run all necessary tests and confirmed what I suspected. I am pregnant and if left untreated this condition could lead to severe consequences for me and my baby. Words cannot express my sincere appreciation, I wish all doctors were like Dr Tsanko."

"An absolute shambles, lied to about notes. Was told i could have a plaster cast changed if i waited at A+E after ringing round every alternate department. I see a nurse to get told they are too busy and cant do it without trauma notes from other hospital. Just rang stepping hill to complain and the notes they apparently needed were right infont of them and were sent yesterday. I appreciate its busy but how awful. Im now stuck with a loose plaster cast doing absolutley nothing, meaning the operation i had was a waste of time. Not the first time the service has been terrible. I hate lies. Ill bear in mind to nwck a bottle of vodka next time i go to A+E, only way you seem to get required treatment."

"Thank you to all the staff at Stockport A & E , from reception through to the Triage & beyond for the care & advice given to my son yesterday (Saturday 2nd April ) the service was second to none . We are not from the Stockport area & it was amazing to recieve such kind & professional service at a very stressful time . Thank you to each & every member of staff that attended to us we are extremely grateful."