Tameside and Glossop Integrated Care NHS Foundation Trust Accident & Emergency

"Superb Team on SDEC perfect, polite, excellent care, sorted me out out within 2 hours without being admitted simply excellent. perfect brillant"

"My experience was the same as the other poor reviews below - waited hours to be seen (95 year old lady) : experienced poor behaviours /borderline rude from nursing staff and observed staff playing on phones / computers and talking about their exotic continental holidays -also have photographic evidence! These are clearly not isolated incidents. NB Ambulance staff were amazing !"

"My days if I saw the review for here would never come but I experienced the worst day, 5 hours waiting when the waiting room is half empty, every time I go and ask how long for my child, they say we are next, 3 hours I’ve been asking and they say we are next and so many patients have been going before us!!!!!!! Now we have been here for 8 hours!!!!!! Worst hospital you can ever go to guys!!! Don’t waste ur time here"

"Very disappointed at the level of care and professionalism of this hospital. I visited the hospital with my child as we were unable to get an appointment with the doctor (and the doctor informed us that this is not a A&E requirement but yet we would have to wait 4 weeks to see the doctor) so after two days, we visited this hospital only to be seen by a triage nurse who was incredibly offensive and condescending. She accused us of been terrible parents for not bringing the child in earlier. I stood my ground (having used to work for the NHS as a nurse) and was shouted at by the triage nurse who claimed she was more qualified than me, yes she probably was but she certainly didn’t know what she was talking about and then she forgot to add us to the list and so we ended up waiting 5 hours anyway. After asking if we could be added to the list, she forgot again and so we waited a further hour before being seen. Once seen by the doctor, he claimed that we had taken the right approach as decent parents and not to worry about what the triage nurse (with a hint). So it appears that this was some sort of game for the triage nurse with an extremely intimidating approach (so the nurse had the audacity to make claims without reason about our parenting but yet behaved very irresponsibly and didn’t seem to care one bit about my child. I asked other parents how they felt about the service and they also had a bad experience with the same triage nurse. On the other hand, I had to beg the doctor to give my child the once over (which I had done already but wanted a second opinion) only to conclude that there was no issue and that this was obvious without an examination."