Royal Blackburn Hospital,

Haslingden Road, Blackburn BB2 3HH

"Blackburn royal hospital is always very busy. The staff are very hard working & always running about helping people. Accident & emergency always a very long wait but the staff do there best & you are always seen to & treated no matter how long it takes. The ambulance service is very good too. Hospital cafes & canteens have a variety of hot & cold foods & drinks & there are also vending machines for snacks & drinks"

"My mum had a bad stroke and was on ward B2. She was in for 9 days and the care, support and treatment she received from the nurses was exemplary. She was assigned a bed in very quick time from admission. I couldn't praise you all enough, but thankyou very much, you are a credit to your profession"

"Bring enough food for 2 days. Insanely over capacity. No idea how they aren't declaring a critical incident. Lovely nurses but can only triage you whilst waiting 12 hrs for a doctor, regardless of your situation. Really feel sorry for the staff."

"My mum is on Ward C5 at the moment and I have phoned daily as I live 400 miles away in Scotland. Whenever I phone the staff are so friendly, and 'nothing is too much trouble', I have even been able to have a conversation with her, which was lovely. I realise they are very busy and I tend to phone about 8.30am -9am but they are always polite and lovely. I feel very reassured that she is getting the best care possible and with her being 92 years old it's certainly a comfort when I'm so far away from her. Thank you the staff of Ward C5 you are doing a fantastic job and I can't thank you enough!! Janice"

"The most dysfunctional department known. Urgent care and A&E as one department?? No priority in care. No beds available. Daughter spent 12 hours at Burnley Urgent care to wait for a bed and referral to royal Blackburn. Got here next day told no beds available despite suspected internal bleeding with IBD. There is no care in place only a ridiculous iPad booking in system then see the receptionists?! Total failure of the NHS here."