P S R Direct Ltd
About the Business
P S R Direct Ltd is a top-notch car repair establishment located in the Horbury Junction Industrial Estate, Charles St., Horbury. Our store is well-known for providing exceptional repair services and has become a point of interest in the region. Our commitment to quality and customer satisfaction is unrivaled, and we take great pride in our ability to deliver excellent results.
At P S R Direct Ltd, we understand the importance of regular car maintenance and repair to ensure smooth driving and longevity of your vehicle. We have a team of highly skilled technicians who are trained to diagnose and fix any issues your car may have. We use state-of-the-art technology and tools to provide you with the best repair service in the region.
Our focus on customer satisfaction is evident in our exceptional customer service. We are dedicated to providing a relaxing, informative, and enjoyable experience for our clients. Our team of experts is always ready to explain the details of our services, listen to your concerns, and offer professional advice that suits your needs.
At P S R Direct Ltd, we believe that quality service should not come at unreasonable costs. Therefore, we provide affordable and competitive pricing on all our services. Whether you need a routine checkup or a major repair, we offer transparent pricing, so you know exactly what to expect.
As a trusted car repair establishment in the region, we take pride in our reputation for delivering quality services. If you want to experience top-notch customer service and quality repair solutions for your vehicle, come to P S R Direct Ltd. We are confident that you will be satisfied with the results. Visit us at our store located in Horbury Junction Industrial Estate, Charles St., Horbury, Wakefield, WF4 5FH, United Kingdom, and let us exceed your expectations.
Photos
Location & Phone number
Horbury Junction Industrial Estate, Charles St, Horbury, Wakefield WF4 5FH, United Kingdom
Hours open
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Outstanding service cannot recommend enough went above and beyond . Look nowhere else. Thanks Dave!!"
"Thank you to P S R Direct, contacted Dave with a issue for a rack for a customers car, no uk stock through any supplier, boxed and shipped our rack to PSR, Very quick turnaround , brilliant service , Dave has gone above and beyond to help us with this , Highly Recommend Him A++++++"
"Agree with the guy with the steering rack that was cracking, as the same happened to mine with the rack I was sent. so had to have a replacement rack which I had to. Pay again to have fitted, so rack fitting twice £600 labour. 2nd rack 13 months later blows all seals. I had to scrap my vehicle. If I was you just by a new one. Referbishing old stuff isn't reliable. Avoid at all costs wad fobbed off. As you can see half and half reviews on here. I just hope that if you are.a man with a vehicle you rely on to take you family about you do not suffer the same fate I did"
"This company has a very poor customer service. They are very poorly managed, deceptive and incoherent in their work. This results in repetitive and unnecessary costs to their customer for which the management have no consideration whatsoever. My power steering rack which was promised to take two days to repair took 16 days and when it did arrive it was worse than when it was sent. Their actions cost me both huge losses and inconvenience and I will never go back to them. Avoid them at all costs!!"
"Horrible customer service. I asked for a drop of point in my town to return the old part as I dont have time to wait whole day for the courier to arrive. Was given one which was not even close to my town - 40 minutes away despite been told it is in my town, Wasn't made aware that this wasn't an usual drop of point but actually a booked collection for a certain day which doesn't make any sense!!! Why would you book a collection for your customer which is so far when he asked for a drop of point near him!!! Then was told that because I didn't take it there I have to ship the part at my own expense which I did and then was even charged for the missed collection. This company will force you to pay for they mistakes. I had to pay twice!!! Ones for shipment ones for a missed collection! They use a small courier company which dont have a normal drop of points. Will never do business with this company. Had 3 cars lined up for steering rack refurbishment but went to a different company who respect their customers!!!"
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