Jack Wills O2
Peninsula Square, Greater London, United Kingdom
About Jack Wills O2
Welcome to Jack Wills O2, the premier clothing store and establishment located in the ICON Outlet at The O2 in London, UK. Our store has become a point of interest for fashion-conscious individuals seeking high-quality clothing and footwear in a trendy and comfortable setting.
Our store is designed to provide you with a one-stop-shop experience for all your clothing and footwear needs. We offer a wide variety of stylish and classic clothing items for men and women, including a range of footwear options such as shoes, boots, and sneakers. All our products are made from high-quality materials that are designed to last, so you can always trust our products to look great and feel comfortable.
Whether you're looking for a casual outfit for a day out with friends or something more formal for a special occasion, we have everything you need to create the perfect look. Our friendly and knowledgeable staff are always on hand to provide assistance with sizing, styling, and any other questions you may have.
At Jack Wills O2, we understand that fashion is more than just clothes – it's a lifestyle. That's why we always stay on top of the latest trends and styles, so we can provide you with the most up-to-date and fashionable clothing options. We are constantly updating our stock with new and exciting products, so you'll always find something fresh and fashionable every time you visit.
Located in the heart of London, our store is easily accessible and offers a luxurious shopping experience. Our interior is designed with our customer's comfort in mind, so you can shop in style and sophistication. Our store is open seven days a week, so you can visit us at your convenience.
Visit us today at Unit 8 1.1, ICON Outlet, The Millennium Dome Millennium Way, Peninsula Square, London SE10 0DX, United Kingdom, and discover the ultimate shopping experience at Jack Wills O2.
Photos of Jack Wills O2
Unit 8 1.1, ICON Outlet, The Millennium Dome Millennium Way, Peninsula Square, London SE10 0DX, United Kingdom
Opening hours of Jack Wills O2
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Jack Wills O2
"Still no answer from customer 'services'. They replied without reading my email properly. Now nothing. Poor quality product and inconsistent sizing. Delivery and returns at customer expense - even when they are at fault. No telephone number. If you shopped with them a couple of years ago, be warned this is a very different company now."
"Served by a black guy at the till who was really rude. The machine charged a wrong amount with some discounts weren’t registered. The guy made us wait without saying anything. After a while, I then suggested if we can simply return and try scanning again. He then said “You are slowing me down by talking to you. I know what I’m doing so if you could let me do my job”"
"The good part: I bought an item served by a really nice, kind and helpful lady (didn’t catch her name, but she was a black, middle aged woman). The bad part: Went home and washed it first before use. Followed all the instructions provided by Jack Wills i.e. gentle, cold wash. After the wash it was so worn and old. I assumed that the label was correct since the other items I bought specified hand wash, so since this specifically said machine wash I thought it would be okay. Anyways, after the wash it looked really old and worn out and it’s very obvious that the label was wrong and it should have said hand wash. The worst part: I assumed that Jack Wills would take responsibility for their label mistake and went to the store to ask for a replacement. The man I spoke with was so rude and unreasonable (again, didn’t catch his name but he was a black, middle aged man, with an African accent). He was making all sorts of excuses why Jack Wills shouldn’t take responsibility for this. When he was inspecting the item he didn’t even treat my item with respect. Took it off me and carried it around the store whilst bits of it was touching the floor. Really disappointed with the customer service. And of course the fact that my item looks really old and worn, because of a mistake Jack Wills made. Of course can’t speak for the whole of Jack Wills, but this was the experience I had with this store and that particular person."
"A nice range of clothes, underware and accessories. Although this is an outlet, the discounts aren't that great compared to normal pricing. The clothes are well made and stylish."
"Nice products, few of them discounted but the clearance is just a small discount."
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