Caffè Nero

"Very bad experience, the white woman with brown hair was very rude and impatient, I ordered 4 drinks on the APP to pick them up, they were 2 iced Americano and 2 iced lattes, when I went in, I told her that I was coming The one who went to coffee just wanted to remind her that I had already placed an order on the APP, but her response told me that I thought I was urging her. Finally, I got the coffee and put milk in my 2 iced Americano cups. I asked her which two cups were lattes and which two cups were Americano cups. Her answer was irrelevant, saying that all four cups had milk added. I'm like? ? ? ? ? ? ? ? . The most ridiculous thing is that I told her I need to take my drinks to the car, so I need a tray and bag, and she actually told me that I am self-collecting drinks and can't give me a tray and bag! ! ! ! Really bad experience, I don't know why NERO finds this kind of staff. But I don't want to get into the issue of racism, even though I'm a person of color."

"Surprisingly spacious cafe with extra seating upstairs. A good quiet option with predictable fare on a busy street."

"If you want a cup of tea when your out and about in Sheffield - Division St - Don't Go Here!!! You don't get a pot you'll get a cup that is only 1/3rd full and if you ask for more hot water you are asked 'and how much do you want '! Nice enough staff (who were only standing in from another site) but why not give a pot, I understand there's a hospitality crisis but if this is what you get when you visit to support a store then I am Not Sorry - I Will find a venue who offer Value For Money - Avoid - my partner wanted to complain but it's Christmas and who wants to be grumpy"

"To the young ladie at Caffè Nero Devision Street Sheffield who today of all days suffered unwarranted abuse from an absolute oxygen thief. I want congratulate you on how well you kept your composure whilst such abuse was being thrown at you. You held back your tears and with a quick wash of the face you were back to it. Believe me when I say this myself and the rest of the service personnel that were with me wished we weren't in uniform and could have done more for you. You're credit to your Caffè and your team. I sincerely hope the rest of your day went swimmingly. P.s that Hot chocolate was perfect thank you."

"Best place to grab a cuppa coffee and pastry or cake. They have sandwiches, paninis and soups too but i wouldnt say I'd go just for them. I think they have the best Chai Latte out of all the big coffee chains and a good selection of sweet breads and cakes. Staff are always super friendly and the atmosphere is nice and quiet."