Halfords Autocentre Tamworth (Watling Street)

"Great staff and great service. Have had a really good effortless experience with them.I would definitely be using them again."

"Have had occasion to use Halfords Auto Centre 3 times recently, for a service, an MOT, and a diagnostic problem. We have had very good customer service. The staff particularly on the front desk are cheerful and helpful. A good experience all round."

"Tyre ordered on the morning, fitted in the afternoon, very helpful and pleasant staff. I will definitely return for my next tyre. By the way, it was a good price for a quality tyre."

"Shocking. This is the worst garage that I’ve ever had to deal with. It’s unorganised, unprofessional, inadequate and if I’m honest, shambolic. They have messed up my appointment twice, the first time they let me book an appointment for a service and when I got to the garage there was no one there, even though they sent me confirmation and reminders via email and text. Then after spending hours on the phone and sending several emails I finally got help rebooking my service that I had already paid for and as an apology they sent me a MOT voucher. At the time I thought that this was fair until I went to have the MOT and I was told that I wasn’t booked in. Paul on the front desk was quite frankly rude and unapologetic and then he tried to imply that it was my fault for turning up without booking an MOT, even though I had confirmation texts and emails. He sent me away from the store telling me that I couldn’t have my MOT done. I then spent another hour and a half on the phone (mostly time spent on hold) to customer services who then informed me that they now have no space at the Tamworth Branch for the next 3 weeks and I will now have to travel to Lichfield to get my MOT done and a week later than it was originally booked in for. They have refused to pay travel expenses for the wasted journey and not compensated me for my travel to the Tamworth garage, which entirely due to their error. I can not stress enough how much I would warn people away from using this garage in the future as it’s quite frankly awful !"

"Bike lights lumins are brilliant and very bright I would recommend this product to anyone who is interested in buying cycle lights. good price and staff are helpful and polite and friendly well worth the money and effort. you're doing a good job guys keep it up customer service at its best Tamworth. A big ten for you guys."