Charli Muswell Hill,

102 Muswell Hill Broadway, London N10 3RU, United Kingdom

"I went in to buy a coat...and was told point black that they had no coats and i pointed at the racks and was told to my face that i could not afford it...i got my long beautiful coat from Max Mara instead. Nasy women"

"It was ansuch a unfortunate customer service another day. I can not understand how did hire these rude people for this brand. Never come back again. Good lunch!"

"Really poor customer service and aggressive staff. I bought a dress and when I got home, there were loose and unravelling threads. Took it back in to have the staff shout at me and insist I was being fussy. They refused to refund as it is just not what they do. There are no signs up to indicate this before you but. Absolute cowboys - won’t be shopping there again."

"Bought a dress here a couple of days ago. I’m getting old and changing rooms are not for me anymore. When I tried it on at home, it was huge and very unflattering… just tried returned it in perfect condition (they put it back on the rack whilst I was there). Refused point blank to refund - is this even legal??? Terrible experience."

"I like this shop. It offers a brilliant selection of clothes that make you feel good. The quality of the merchandise is unquestionable and they do stock a variety of styles that I am sure it will appeal to a variety of women. The few items I purchased always draw attention from my friends. The woman in charge when I visited was extremely helpful and I loved their spacious changing rooms."