Serenity Dental Spa 264 Barlow Moor Road, Manchester M21 8HA

"I've been to Serenity for years but the most recent experience was horrible. I had the general teeth check-up with my families on Monday 27th Feb. My whole check-up took only 2 minutes without any x-ray taken, or conversation asking me about my teeth condition. Bara has been communicated with inconsistent information and being extremely rude afterwards. He first told me I could either have the general cleaning with him that day, or book with a hygienist for a later cleaning session. I asked him whether I can do both, Bara said no I could only choose either. When I asked him to give me a general cleaning, he then said he can't do it as I am having gum disease. He asked me to pay the £23.80 which only took about 2minutes. Later when I tried to complain to the practice manager about the unprofessional treatment, Bara came out several times to argue and not let me speak to respond to his points. It's the most horrendous human conversation I've ever experienced. The manager tried to stop Bara being so aggressive but Bara did not stop. Bara even threaten me saying he was the only NHS dentist, if I am not happy with him no one will see me in the future. To be honest, I am fine with that. With this horrible experience I won't consider going back even if it's for free. No one should be treated that way. I was promised to send the invoice to my email, to this date, I have not received any email. Luckily I found another dentist practice in Chorlton who are super professional and nice. I am having only minor gum disease nothing too worried. I was given general cleaning for my first visit with them."

"Been having my check ups & treatments for the past few years at Serenity and each time all the staff have been friendly and professional from start to finish. Just wanted to let Dr Choudhury and the team know ‘keep up the great service & care you’re providing and I’ll continue to go to the practice for many years’."

"He’s running he’s business in this clinic and I have been here 4 times, how become guys let someone work for u and under the name of this clinic and he’s unprofessional and un honest person like this it’s totally shame on you"

"I had root canal surgery and a veneer fitted. I was very happy with their professional service and a very friendly environment. Thank you!"

"Absolutely amazing! Such lovely, lovely staff who are all very sweet and professional. I came in for a long overdue scaling and polish, which I was very nervous about. The two lovely ladies I had were absolutely lovely and so reassuring. They let me have breaks in between my cleaning and were always reassuring me and making sure I was comfortable. My previous dental surgery were not like this at all so it is so lovely to feel at ease straight away. The results are also incredible! The best I have ever had and I genuinely couldn't believe I was looking at my own teeth! Absolutely fantastic and so so happy I have registered with them now. If you are even slightly considering registering with this practice, just do it. You won't regret it at all! Thank you ladies :)"