Parkhills SsangYong Service and Mot Centre

"Read all the reviews on here and can't believe it's the same garage I have had the unfortunate dealings with, I operate a ssangyong musso pick up truck and everytime it went here for servicing there were extra charges for anything to do with warranty in fact £95 everytime they would even look at reported issue even whilst servicing. Last issue was handbrake not working they condemned the whole rear braking system after paying £95 to check it saying it wasn't warranty and the whole lot would cost £500 to replace the discs, pads, brake shoes and adjusters due to wear and corrosion. Didnt have it done, took it to another ssangyong dealer who checked it FOC and replaced brake adjusters under warranty (no charge). Some weeks after a service at this garage noticed rear locking wheel nuts were missing garage flatly refused to accept liability due to time frame. Last service was done at current/new ssangyong dealer and they reported an oil leak due to wrongly fitted oil filter seal also air filter was not installed in housing. I have had issues with parkhills from day one of using them suffice to say will never use again and would advise all to steer well clear. My new ssangyong dealer/Service centre is night and day compared to this garage."

"Can't thank the staff enough at Parkhills, my alternator went on my car I dropped my car off about 2-30ish and got a telephone call at 4-45 the same day to say my car was ready for me to collect. Helen and Megan on reception where very friendly, helpful and polite. John the gentleman who did my car I can't thank enough for doing the work on my car. Highly recommend Parkhills and will definitely be using them again. Thank you so much."

"Have had to call in to get a repair on my car. The staff here are very pleasant and customer friendly. Found the problem and got the parts ordered and fitted all within 2 and a half days. Megan on reception is very friendly and always have a laugh when waiting for my car. Cannot fault this place and will be bringing future cars here"

"I always receive good service from the centre. The customer service is always polite and courteous and keep Me up to date with progress at regular intervals. The mechanics have always done a good repair and have been honest in their opinions and advice. The workshop & MOT bay are top quality and clean which is a reflection on the care taken on my vehicle."