Lau's Fish & Chips and Chinese Takeaway

"The food is hot, fresh and always full of taste. Highly recommended."

"When you are working hard to earn money. And want a bit enjoyment and comfort from take away food. We ordered salt and pepper ribs. As you can see from the photo. Unsure as to what they sent us. It’s yellow in its batter and undercooked also. No seasoning of salt and pepper. The chips was also delivered in the same coating as the chicken not ribs. And was also cold and stale, not fresh as they should have been. Chicken in black pepper sauce. Chicken was so undercooked and as was the vegetables. It has made us both feel Ill immediately. When I called up to complain the lady on the phone was very rude and patronising towards me. Correcting me and challenging me at every given point trying to defend their business. A good hygiene inspection is definitely recommended to carry out recent checks on this establishment. I have written to just eat. I have written similar review to just eat directly also. It is disgusting behaviour guys. We are all working hard for our living."

"Delicious food every time I order. Always hot, always tasty. Got sweet and sour chicken tonight, not the usual gloopy, sticky sweet sauce you get in other takeaways, this had nice peppers, tomatoes and onion and the chicken was really tender. Yummy."

"I have used this chippy for over 20 years and they have always been good with the food, but last year they made my favourite dish with frozen chicken, you know the strips you get from farmfoods, well when I got it home the chicken was frozen so I called to let them know. You see when the students aren't hear they operate at a normal pace but when the students are hear they seems rushed, its not the only chippy in smithdown Road bit it's well established and I must say one of the best. But alas my food for the first time was frozen so I throw it. But you see the point being it was a large order for over 40.00 to pick up and he said 20 mins I had to wait over 50 mins, and it's been the same ever since they give you one time and when you get there your waiting longer and because there rushed they mess up meals missing ,meals half cooked and sometimes you got something you never even orderd. But hayho, I never went back until yesterday so it's been a few months, and again the same thing waited for over 50 mins after being told 30 mins for 3 dishes, when I got home the ribs where burnt, the sauce was something out a jar and the rice was over cooked with that soy sauce they use to cover up old and burnt rice anyway. So again I had to throw the ribs to the dogs the rice to the birds and also let me note the chicken smelt foul, so no more for me, I will find somewhere els to go, I also use wok and go on Lawrence Road also a popular chippy and food quite nice too no complaints there. I belive then a chippy gets busy they must become complacent, and they have god only knows what's happend to the chief, but the food is going down hill, and they have to remember the locals, we keep them going, but money seems to win all the time and they are in business, but if the quality of the food keeps going the way it is down hill, then the business will suffer, sad really because there really lovely people, it's the quality of the food that matters and compassion. It's fair to say I won't be going there again. I don't have money to waist. Many more good chippy to visit."

"Food is always brilliant. The best portion size of prawn toast - 8 beautiful pieces, what more can you ask for? Ingredients taste fresh and always friendly. The best!"