Halfords Autocentre Northenden (Formerly National)

"I used National tyres and I choose Halfords to fit the tyres and balancing and wheels alignment which I pay extra. I'm very disappointed I went on the road and the car was talking a side while driving , no wheel balancing was done properly after 65 mph my sterling well was shaking . I was thinking if I go back and tell them I will get an refuse answer or they won't do it properly. So I went next door garage pay more extra and done wheel alignment and tracking and balancing. Plus I fin out a wheel bolt was missing and the metal which pulls the plastic caps was not there . Very disappointed with this service ."

"I have used this place when it was National Tyres. They were excellent at that time. I have been there recently after the change over to halfords. Unfortunately the people are not only not friendly but borderline rudeness is an understatement to describe them. They left job half done and the excuse was that they too busy. Will never go there again and do recommend with current staff."

"Very rude. I have been waiting for almost 3 hours to change two tyers even there were not busy at all, two guys on thier mobiles and one looks like not happy in work, when I asked them to speed the job up, one answerd, it is your problem, you have to wait all day to get it done. I will never do any work in there again."

"I’ve used National for years, and most recently this branch where there are a regular group of guys who know their stuff - Jamal, Jack x 2 etc ….? Used before & will have no hesitation using again - highly recommended, as their customer service is excellent. One point - I hope that they do not become hindered by constraints of their organisation who may, in seeking progress, actually stifle their productivity/service levels."

"Called to take an appointment for an interim service and was answered with friendly and helpful professional. They made sure I know my options on services and payment, they were very quick to complete the task. Will definitely go back and I would surly recommend them."