Next

"Very disappointed-Staff is horrible and rude - i was shopping and the rude lady shouted and said i am cleaning so stop leaving everything on one rack even though that was a pile of clothes i was going to buy and then when i was shopping she kept looking over like i was going to steal- horrible lady"

"I called to drop off some returns and to collect a parcel on 22nd April. I was left stood at the counter for 10 minutes before someone arrived to serve me, even though 2 nembers of staff saw me stood there, but walked away. After someone arrived, once he had finished talking downstairs, I was then told to use the self serve for collections, even though I still had returns. After processing the returns, I was told i still had to use the self serve and wait for a collection. Very poor customer service, lack of staff checking if customers were being seen too, and just a general, couldn't care less attitude."

"Nice store with wide range of selections. Nicely kept . It’s located in retail park so free parking. Couple of EV charges also available."

"Was served by a lovely lady called Raj who looked like she was under staffed but still had the place under control and had a great energy about her. Then was served by Dan in the Costa who was full of beans for a Monday evening and makes a wicked Caramel Latte. Always recommend this local Next as it has free parking and much quieter than the hustle and bustle you get from the town centre stores. Thank you both"

"Not long returned from collecting my parcel from this store, OLDBURY. The woman couldn't been more rude. I couldn't hear her under her handmade mask so had to ask twice for her to repeat which she did shouting at me the first time round. She returned with my parcel and slammed it down on the counter. It's a good job it was nothing breakable. Miserable madam! If you dont like your job then get off your arse and find another."