Matalan
2 Flaxley Parkway, West Midlands, United Kingdom
About Matalan
Matalan is a one-stop destination for all your shopping needs. We are an established clothing store, department store, home goods store, shoe store, and a popular point of interest in Birmingham, United Kingdom. Our flagship store at 2 Flaxley Pkwy boasts an expansive floor area with dedicated sections for men, women, children, and babies. At Matalan, you will find an extensive range of high-quality clothing, footwear, accessories, and homeware products that cater to every style and budget. We pride ourselves on offering the latest fashion trends and timeless classics at affordable prices.
Our clothing range includes beautiful dresses, stylish trousers, trendy jeans, cozy loungewear, smart workwear, and casual wear for every occasion. At Matalan, you will find the perfect outfit for a night out, a day at the office, or a weekend at home. We also stock a wide range of shoes, including boots, trainers, sandals, and formal shoes, for men, women, and children.
Our homeware range is just as extensive, featuring bedding, towels, curtains, cushions, lighting, kitchenware, and much more. Whether you are looking for a complete home makeover or some small touches to refresh your interior, Matalan has got you covered.
Our friendly and knowledgeable staff are always on hand to provide assistance and advice, ensuring that your shopping experience is stress-free and enjoyable. We also offer a range of convenient services, including Click & Collect, home delivery, and free returns.
Matalan is an unmissable destination for shoppers in Birmingham, and we invite you to visit us and experience our exceptional range of products and services for yourself.
Photos of Matalan
2 Flaxley Pkwy, Birmingham B33 9AN, United Kingdom
Opening hours of Matalan
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 17:00
Reviews of Matalan
"Poor quality, limited range of women's clothes. Also, not the same range as online. The standards have gone down in terms of range, quality and interaction with customers- the bread and butter of what keeps Matalan afloat. I had to self check-out, scan, remove security tags and hangers myself. I asked if they could cash out my items, and was told no because I'm paying by card. There were 3 members of staff at the back that could have helped and given the personal touch. However, they chose not to. I hope they realise that by customers doing everything themselves, they will become surplus to requirements. I bought some baby clothes instead of the women's clothes I went in for. With this change/lack of interaction with customers, I won't be going in store again. I might as well had shopped online. Poor customer experience, if I could have given no stars, I would have."
"Good range of clothing and a small homeware section. Amazon lockers in-store to collect parcels is great. The only thing that really lets this store down is the queue waiting time. Self scan is card only which causes big queues as there is only 2 tills for paying by cash/collection/returns. So there's always a big queue. It really lets the store down and needs fixing."
"And this is being generous ! Customers walking out as no staff appear to 'serve' the customers. No Staff? Then no customers! Self serve tills may be useful to some, and reduce costs, but what about those who believe in spending only that which they have? Cash buyers - look elsewhere - somewhere where service is not a forgotten practice."
"Bought some boots. The sales assistant was very helpful. He directed me to the right place, went to help another customer and returned to ask me if more help was needed. Now that's how to look after a customer. Pity they didn't sell polish. The self service check out was operated by someone who worked there ?"
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