Caractère 209 Westbourne Park Road, London W11 1EA

"We came for our anniversary and were not disappointed. Brilliant price for the lunchtime tasting menu and wine pairing, and the food was beautiful. Staff were lovely and informative too. We came way back in September 2021 and I am STILL going on about the risotto."

"I have been there for dinner this week. I was very impressed from what I have seen on Internet and I dicided to go and try. I was prefering michelin star restaurants most of the times but I was very interested and I was believing that something good is happening there. Upon my arrival I seen a nice looking restaurant, nice table and comfortable chair. I did decide to go for tasting menu with a quite good selection of wine, thanks to sommelier. Long story short, the food wasn't good although it was looking stunning. Everything was very beautiful plated and nice selection of plates. The plates that save a bit the day was the starters, crab and veal sweetbreads. Very tasty and well presented, especially the crab. Also the pre dessert was one of the best I did try last year. Very simple but very balanced and tasty. Blood orange sorbet, orange and pistachio . Worth mentioning was the bread . Other than that very bad experience. The temperature of the food was coming on the table was bearly hot. The cod with scallop mousse probably the worst plate I ever had. Fish almost cold and the combination of sauce, fish and garnish didn't work. The other fish course that my girlfriend has and I did try a small piece was not bad. And now we coming on main course. I have had venison and my girlfriend lamb. I did like the sides . Was very interested to get the lamb belly and the venison rib in the bbq but they came cold and hard . The lamb had a very heavy and strong taste of lamb, not very delicate. Although nice try with the spinach and duck liver. I have had venison as a main. I got the last part of the loin , the end(tail) Which is not the best piece to get. On top of that I get a piece almost raw. I do like medium rare cooking and I have not problem at all eating it but the piece I get was about to talk to me. I called the waiter and he did change the plate for me. The second I did get inhad two small pieces which was better than the first with better caramelisation outside. Apparently the restaurant didn't show to me that they are sorry for that and they didn't take the plate out of the bill or give as glass of champagne or coffee later on from the house. I am not a person who ask for that and I am not looking to pay less so I didn't really care but I said that to show the way of the treating. The service wasn't good at all. Apart of a very kind nice waitress, Angela. Thanks once again for the nice service. The rest of the team have had a weird attitude and the was looking all time on our table , not in a good way, like they are have to say something funny between them about us. In conclusion, I left very disappointed about my experience from service and food and on my way out no-one came to say goodbye or thank you, especially after this issue on the main course, and I had to look for the waitress to get my jacket. Nice looking food, taste needs a lot of work and service needs to change attitude ASAP."

"When you arrive at the extremely aptly named restaurant ‘CARACTÈRE’, the sense of the character of this place begins before you even walk through the door. Closed shut and almost a little unwelcoming looking - this creates an element of mystery. After you walk through the door you are greeted by the extremely attentive and friendly staff who will show you to the table and walk you through the very creative menu. We opted for the 3 course A La Carte which is reasonably priced at £78, especially given the location and quality. The waiters asked if we wanted an apéritif and swiftly delivered it with ‘pleasure’. Before ensuring we enjoyed a very hospitable evening with high quality and delicious dishes all round. I throughly enjoyed the experience and would just like to say two words to the owner if they are reading this. Thank you."

"Very good quality/price relation. Menu 45£, Michelin level. Delicious food, fusion italo-french. Very well presented and good service. For London srandard, amazing."

"Loved being able to enjoy a tasting menu with an option for each course. Service was a little frantic for this caliber of dining and can afford to slow a little and reflect the rhythm of the guests. Some superlative cooking, but dish design and imagination wasn't quite there for this place to earn its first star. Greater depth of flavour in the sauces could help! Wine pairings and selection was exceptional. You could visit just for the wine. Altogether a first rate experience, with tiny things to improve."