Silk Touch 456B Stratford Road, Birmingham B11 4AE
About the Business
Looking for a clothing store that offers high-quality clothing that feels like a second skin? Look no further than Silk Touch! Our boutique establishment located at 456B Stratford Rd in Birmingham is a point of interest for those who appreciate style and comfort. As a store that offers an exceptional shopping experience, we are dedicated to providing our customers with the best selection of luxurious, silky-soft fabrics that will make you feel fabulous both inside and out.
At Silk Touch, we believe that the right outfit can empower you to take on the day with confidence. That's why we are proud to offer a wide range of clothing selections that cater to every style and mood. From basic cotton tees to sophisticated silk dresses, you can find everything you need to build the perfect wardrobe at our store. Our team of skilled and knowledgeable staff members are always ready to help you find the right outfit that suits your personality and budget. We provide a personalized shopping experience that is second to none, making you feel welcome, comfortable and confident.
Our mission is to provide high-quality clothing to our customers that will stand the test of time. When you step into our boutique store, you'll be greeted with an atmosphere that is both chic and welcoming. Our focus on quality and style sets us apart from other clothing stores. Whether you're looking for the perfect workwear outfit, a new dress for a special occasion, or some casual loungewear to relax in, Silk Touch has got you covered.
Stop by our store today to experience our exceptional customer service, high-quality clothing, and unique shopping environment. Our address is 456B Stratford Rd, Birmingham B11 4AE, United Kingdom. We can't wait to share our passion for style with you!
Photos
Location & Phone number
456B Stratford Rd, Birmingham B11 4AE, United Kingdom
Hours open
Monday:
10:30 - 19:00
Tuesday:
10:30 - 19:00
Wednesday:
10:30 - 19:00
Thursday:
10:30 - 19:00
Friday:
10:30 - 19:00
Saturday:
10:30 - 19:00
Sunday:
11:00 - 19:00
Reviews
"The service in this place is honestly horrendous especially with Bilal. A few weeks ago we placed an order for 4 scarves. We were promised by Bilal that he will send the sample piece to the designer so it will be made exactly as the sample… this was not the case. When we raised this, Bilal got really defensive and took us raising the issue too personal. It felt like he was up all night hand stitching the scarves himself. He was muttering/ huffing and puffing to the other workers and staying stuff about us in Urdu like we didn’t understand him. He tried justifying that the scarf looked better but he wasn't the one wearing it. He said that when ordering there is always a ‘19/20 difference.’ The change of fabric in the scarf is not a 19/20 difference. He said that the crinkle design in the material will drop after a a few wears but I did not plan to wear it to bed tonight in time for the event the next day. He kept walking off and then coming back to argue. When I told him to leave because we were speaking to the other workers who were calm and he was too irate he came back challenging me waving his hands all around. Bilal does not know how to speak to women and I advise him to take lessons on customer service because the way we were spoken to today was beyond a joke. You do not treat a paying customer like this. If I could give 0 stars I would."
"Absolutely shocking service, very rude and patronising. Dealt with bilal at first point of contact and was happy to take full payment. Upon collection scarves were not up to standard. Bilal was very defensive and started swearing at his customers for speaking up about the order, Will not recommend this shop to anyone especially when placing a bespoke order."
"Excellent customer service from Sabir. Very happy with the products and overall experience. Highly recommend. Will definitely be back here."
"Nice and good quality lace/net suits"
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