Costa Coffee

"The coffee is just weak and tasteless. I had an extra shot and it was still rubbish. I rank national coffee as follows : 1 Nero drink in. 2 Mcdonalds flat white 3 Pret 4 Starbucks 5-9any others 10 Costa"

"Horrible customer service. Didn’t get my change had to ask to get it back after the employee already started taking order from a new customer. I got a dirty spoon and when I asked for a new one I was ignored. I asked a different worker and then got it (it was the only nice employee (shout out to my bro Mave) coffee was mid. Too much milk so you barely could taste the coffee. I wanted the new autumn maple coffee-didn’t have, my boyfriend wanted fudge cake frappe- didn’t have. Very disappointed. Won’t be coming back. Going Starbucks after to drink something resembling coffee and get better customer service."

"The manageress at this shop is rude and a bully. I'm sharing a photo of the inside of this shop as you are never allowed to sit in the back part, even though there was a big queue. At times she dictates where you can and cannot sit!! She did not like me taking this photo and said that I needed her permission! As I walked away she accused me of swearing at her!! I turned and told her that I do not swear and not to accuse me of such. The coffee she made was so disgusting that I had to leave half of it. We had to have paper cups and bags for our cakes as the dishwasher was apparently broken."

"Came in here as Starbucks was full and had no free seats. Wish I hadn’t bothered really. Slow service. Serving all stay ins in take out cups, presumably so they don’t have to bother cleaning the cups? Seems a waste of cardboard and plastic to do this. Ordered two large hot chocolates with cream, a cake and a toastie. Cake came in a bag instead of on a plate even tho I said we were staying in. No fork also. As already mentioned the hot chocolates came in cardboard cups and then the girl put plastic lids on which just pushed the cream down into the hot chocolate. Also no spoons to eat the cream with, like you get in Starbucks. Overall not a great experience from a costa yet again."