Jakobs 20 Gloucester Road, London SW7 4RB

"After eating at this establishment, I know never to eat here again. On entry we was introduced by a sweet welcoming woman. She was very pleasant and offered the group water on arrival and asked us if we would adjust temperature of place to accommodate. Unfortunately that is where the positives end. After taking our order of 6 the server became flustered.I could understand that a confusing order sometimes can be difficult. However out of the 6 peoole , 4 of the orders was the same and 2 were different. The food slowly came out one by one, each looking increasing worse as they arrived. She said she was on her own and that was why the food was taking so long. Admittedly I felt guilty for judging. However ,seeing 2 "chefs" walk out for a cigarette and knowing this lady lied to us made matters worse. I was shocked to see the state of the dish what was called "Armenian eggs " which was tinned tomatoes , chucked on two over cooked eggs with a slice of regular wholemeal bread. I didn't take a photo of the food as after waiting what seemed like lifetime for this meal I thought I'd like to eat it whilst it was semi hot. My next shock was so see that the meal cost me £16, which by the matter of fact is same cost as the savoy and let me tell you this wasn't half as close to same standard as that. Me and my work colleagues felt utterly ripped off and descived. I'm glad I didn't get the full "English breakfast" which wasn't given option of how the customer wanted their eggs. It was missing sausage from all the breakfast and tomatoes from some. However from the state of the undercooked bacon which was still oinking , my colleagues were glad that there wasn't a sauage on there. To make the breakfast even worse there was a compulsory 2 slices of bread with a surcharge of 2.50 .which was basic wholemeal bread. What really got me to write this horrible but true review was that a cup of tea was a fiver. You couldn't pay me to eat in this "restraunt" again save your money and your taste buds!!!"

"Food was lovely shame customer service wasn’t, I had egg on sourdough with avocado when it was served up it was minus an egg as supposed to have two and the one I had was very hard, I asked the lady kindly if I could have my egg changed as my egg was hard and not nice and soft, she told me in a rude manner that I was difficult and what can she do with the egg, I should give it to my friend she said. I politely said well if you don’t change it I am within my rights to walk out of here when she told me I would still have to pay £10.50 for eating a small piece of cucumber which they give free. Would never go again"

"It was like coming into a friends mum's house, and being looked after with attention and food. Unusual. And we ate slowly because the salmon tasted so good. And then on our Monday evening we had the room to ourselves which made it even more special. And then a special gift of homemade chocolate cake. A big tip."

"Amazing blend of Middle Eastern and Armenian cuisine with a serious healthy kick. Very friendly family team manning the restaurant and serving with a smile. Hidden foodie gem in the heart of Kensington. Reasonably priced"