Pizza Express 47 Bedford Hill, London SW12 9EY

"Horrific service! Actually shocked by how aggressive and rude the Brazilian server is. I’m heavily pregnant and wanted to get something to eat with my elderly mother. This man was obnoxious to the extreme, so that we left mid-meal. He should be on the police register as verbally abusive to women."

"I am a regular customer, and their customer service never fails to surprise me. Fantastic customer service from the whole team! Especially Marco, Servo, Sofiano, Chris and another kind lady that took our order (apologies I didn’t manage to get her name). They made sure everything was all right, lovely to speak to, and offered to help when they saw we were struggling to cut the pizza xD, super attentive, the list is endless!!! I will definitely dine here again. Worth every penny!"

"My next excursion on the Pizza Express Challenge took me to the Balham branch. This was a stylish restaurant with an interesting layout, including a smaller section at the front with a larger room at the back. The smaller section, where our table was situated, hosts an impressive looking bar. It was marvellous to be joined by five friends from St. Giles for a Saturday soiree. Quality of food: 17/20 A fine Pollo Pesto with no mushrooms with a satisfying proportion of cheese and chicken! Staff friendliness and efficiency: 15/20 This is clearly a busy and popular branch and although it took a little time to be served the staff were very efficient. Cleanliness: 17/20 The restaurant was busy with lots of children but it appeared to be clean and well-looked after. Atmosphere: 17/20 I liked the illuminated entrance and the bar added a pleasant looking central section to the restaurant. Overall enjoyment: 17/20 Final Score: 83/100 (A) Excellent"

"Food good, attentive bad. Had to call sever to order, many times, the restaurant needs an overhaul, the seat I sat in had duck tape keeping it together......really! The toilets were dirty.. no place to put your bag toilet paper over the floor, come on Pizzeria fix up. The staff are fab."

"Wonderful pizza place with tons of gluten free options! I always eat here when I’m in London. The Diavolo is incredible and spicy. Today I found out they also offer Gluten Free Dough Balls! Wha?!!! The staff knows gluten free dining well and everything comes out on black plates indicating they are gluten free. Thanks for a great experience. Looking forward to coming back. #glutenfree #coeliac #celiac"