BOSS Store

"I’ve bought quite a few clothes from this store and always been looked after by the staff, I went in during the start of the sales to look for a jacket, I approached a member of staff called Marcus (the tall one) who had a look for my size, they didn’t have it in store but had one at the store in Selfridges, he offered us a drink and said he’s go and get it for me which he did, Marcus went above and beyond what I expected and it was great to receive such great customer service, I had my son in the store with us who is autistic and really struggles with anxiety in busy shops and doesn’t like to feel pressured when looking for anything, I have to say it was the least anxious I’ve seen him in a shop, all the staff were great with him and really made him feel at ease. Great store, great staff and top quality clothes"

"It’s really really disappointing what’s happened to me today ,,, I bought a t shirt yesterday to my mate as a gift and he tried it at house and he doesn’t like it , I take it back next day to store to return it , the guy on cashier with a bit grey beard refused to return he said it has fragrance on it he was very aggressive and rude, I said what !!!!! My mate he just doesn’t like,,, what fragrance you talking about !!!!! He insisted not to return,,, it’s a big shame on HUGE BOSS to employ people like this man ,, Iam customer and I have the right to return it under uk costumer protection law… Moreover to this ,he came to me he asked me to exchange it but not to return it ,, he enforced me to take another sweatshirt and pay extra money,,,,,Now if the T-shirt has fragrance on it as you mention why you accept It again !!!!!!!!!!!! Unfortunately, me , my family and my friends in our life we spend lot of money to buy from HUGO BOSS who doesn’t respect and trust their customers,, Its really really frustrating me ,, never ever again buy things from HUGO BOSS … Finally,, I would thank the security they was nice and I want to mention the guy works upstairs with dark skin , who wearing earrings ,, he is very polite and kind who help me when I bought the t-shirt ,"

"The gentlemen ( Abbas) who served us was very nice and we will keep coming here again."

"I had a major emergency, local tailor let me down with my wedding THIS SATURDAY!! The guys at BOSS saved me, very efficient, very professional, couldn't be happier. Should have gone to them first, couldn't thank them enough."

"I deliver to this store, and I have to say I am very grateful to Darren, who works in the stock room. He is very polite and friendly, and the other day was extremely helpful to me personally, with a very difficult task. Definitely going above and beyond to assist me. I've never visited the shop, but if the staff are as professional as Darren, I look forward to it."