Big Easy Restaurant - Canary Wharf Crossrail Place, London E14 5AR

"This place is so disappointing. It looks beautiful on the outside, stunning and huge. On the inside is dirty, it smells very bad. The service is ridiculous, I booked a week in advance asking for a table outside for my anniversary and they gave us a table inside between other tables. The music is so loud and is not possible to have a conversation. The food is the worst part. We paid almost £30 for an appetizer which was literally frozen and deep fried chicken and pork covered in sauces. The lobster was disappointing, didn't tastes like fresh as they say, completely covered in parsley and garlic. The shrimps were still dirty (the black part on the back, which is the intestine, was still there, I had to remove it). They served the lobster without the tool to open it, I had to ask for it. The waitresses were never around, I had to stand up and going chase them for everything we needed. We received our drinks at the end of the dinner, when it was too late. On the bill they charged a bottle of wine that we never had, I had to chase the Waitress to ask her to remove it. Everything was just so oily and didn't tastes fresh at all. I don't recommend it at all unfortunately, it's located in a wonderful place but the service and the food is a 0/10."

"Awesome place in the City for American style BBQ. Place had a nice ambience and they were playing a great mix of southern rock. The menu listed lunch specials for £10 and £5 to add on an app. Expected scaled down portions and received full blown plates of grub. I had the brisket and sausage sandwich and it was tasty and the brisket was very tender. The sausage was spicy and tasty. Came with fries and a small cup of slaw. All in all, a really well put together dish. My bro ordered the BBQ platter and came with a huge rib, chicken, sausage, beans and other stuff I forgot. Was really a Texas style and sized plate of down home cooking. Both plates came with a beer. Darned worth the price padre. If the visit wasn’t short, I’d would really be back 2 or 3 more times. Mama kicking good."

"Loved it here. The portions are very generous. We had googled photos before coming and had over ordered due to them not doing the food justice. I had a Caesar salad, which although nice, I believe was slightly over priced as it was just lettuce sauce and parmasan (I added fried shrimp for an extra £5 I believe) and expected more for the money or for it to look slightly better and then when my partners food came I was jealous. The service was okay though we were sat around for a while waiting for someone to come over to take an order etc. I would return still and it was a lovely setting and good food"

"I came here on Wednesday and had a great experience. Limitless hog roast or wings with sides and a 2 pint stein of beer for only £25pp... Can't go wrong there! Food was delicious and our server Marco was really friendly and went the extra mile. Lots of choice on the menu of BBQ food, desserts and drinks and I can imagine on a busier evening the buzzing atmosphere and live music must make it even better. Will definitely be returning soon!"

"Amazing food, enjoyed all meals especially the whole lobster. Would have given 5* but the food was warm/cold. Had it been hot it would have been a 10/10 experience for us. Drinks/cocktails were nice, needed a little sweetening/syrup which staff were happy to add. Staff were friendly and accommodating. Lovely atmosphere with live music and great views. Will definitely visit again ."