Hana 351 West End Lane, London NW6 1LT

"Very poor customer service and average food. I invited 4 French and Italian friends to introduce Persian cuisine. Despite an advanced online booking I called the restaurant to prevent any unexpected situation that could potentially disturb the night. We ordered drinks and whilst waiting for the rest of our party to arrive a lady who introduced herself as manager informed us we can have the table only for 2 hours ( have to leave at 9) as they mistakingly had made double booking for that table. She was neither apologetic nor showing any respect to suggest an alternative! In fact she was confrontational telling me I hadn’t asked them for how long that I could have the table, when I challenged her for the inconvenient short notice! We left around 9:30 and they had at least 2 tables empty and we didn’t see any 5 people arriving for the DOUBLE BOOKED table!!! Also, the food we had was average quality and as a Persian foodie person I can say by no means was authentic. GHALYEH MEYGOO was strangely sweet chilli with only strong coriander flavour ( uncharacteristically),Ghormeh sabzi which is a signature Persian dish and you should make an effort to get it right if you have it on your menu was oily and lacked flavour. montepulciano red wine and Chenin Blanc white wine was tasty and fruity though. For sure, we won’t go back again."

"Second time I dine here and loved it both time. The girls working there are super lovely, the food is amazing and the atmosphere so cosy and romantic! The first time I went there with my boyfriend, today I went with a friend and she was so happy about the food and the service. I'll be back again for sure."

"Random pick for Sunday lunch and turned out to be the best. From starters to desserts, food was amazing. The waitresses suggestions was spot-on as well. Would definitely suggest this restaurant for authentic Persian food."

"Really friendly staff, brilliant food and great flavour and texture. Small detail, but nice to not have huge portions of rice like other Persian places - this was ideal portion sizing without wasting food. Will go back."

"A nice homey place with very attentive waiters. Food was good, prices are a little on a higher end, but still reasonable. Dinner places are recommended to be booked ahead."