Pizza Express

"Rude for no reason would expect better from a manger only guessing because you wasn’t in uniform. Rude when we came in for no reason said it’s just us 2 then he goes only got this table over here doesn’t look around the back somehow knew it was the only table as he was standing by the door the whole time don’t know how he knew as you can’t see through walls but anyway get told that’s the only table (right by the stairs in the way of people walking past) then said if you don’t like it you can leave and then when I said it’s okay he said go and sit down then I’ll bring then menus over. We didn’t make a fuss or anything we literally had just come in through the door it’s like there was a problem with us because we was young I’m still trying to figure out if we done something wrong or if it was because we are young but don’t know what it was but felt very awkward wish we had walked out. No matter what restaurant or how busy or wherever the table is you always get showed to the table and given your menus so I don’t know if you was having a bad day we all have them. Second manger I’m guessing as not in uniform who was taking our orders was a bit better kind of just left us several times though wondering what was going on only 1 person was helpful who could see that we’d been left to make sure we was alright wasn’t happy but just said yeah plus the both pizzas had been burnt slightly felt like we had poor service everyone around us seemed happy but we wasn’t ruined our evening thank you to the one lady that checked in with us so we wasn’t left waiting any longer for the bill when we just wanted to go"

"I always enjoy eating in at pizza express watford. staff are usually all very friendly and the food really comes out good everytime. Great little venue."

"The manager (the man with the bold head as I did not know how many managers worked there) was so rude and arrogant: acted like he owned the place and the food was free. Surely, he needed to learn how to talk to customers. We were taken straight away to upstairs when down stairs had many places and offer a table near two families with kids making loud noises ( I do understand when you have a big family obviously they make louder noise). I went with my two grown daughters to have peaceful dinner. There were plenty places available down stairs which he didn’t offer. When I asked to go down he was not happy and rudely asked ‘ why do I need to go?’. I explained to him saying here it was too noisy. His response was, “ Down satires would be more noisier”. I said that it didn’t matter, I rather go to down stairs. He took us showing his unhappiness.The rest of the staff were very friendly and the service was good. The food was average ."

"I loved my experience here. Leo was my waiter and he was very great and looked after me and my friend very well. He gave us great recommendations and always served us and others with a welcoming smile. Will be coming again!"