Blakemere Village Social,

Cheshire, Northwich CW8 2EB

"Firstly the good points I will say this place is great for a day out for all the family and lovely to see how it has grown over the years. Easy to park and wander around the shops and courtyard. I visited on a Saturday afternoon and we had a browse around the shops and bought some gifts. All the staff we met were friendly and welcoming and we enjoyed the experience Our visit was let down by deciding to visit Blakemere social for lunch. The giant tipi is a lovely warm space on an autumn day, and we ordered lunch and drinks. Our drinks came first after quite a long wait and the waitress apologised and said she was on her own, but that was ok. After a wait of around 50 minutes our pizza and garlic bread arrived, but a while later when my son and husband had nearly finished their food there was no sign of my chicken burger, or the loaded fries we had ordered. I realise that they come from different outlets and would not come together but it had been missed out. and it would have been nice if this was made clear. We were sitting in the window and could clearly see the outlet that it was coming from and the man there was not busy at all so I asked the waitress after an hour if my food was coming and there seemed to be a panic with staff running round putting it together quickly and when the burger arrived it was boiling hot including the bun and the salad. The loaded fries were also boiling hot and completely welded to the cardboard box. The meal must have been microwaved. I can forgive mistakes but the food was not cheap, and regardless of the wait it was very poor quality. The pizza and garlic bread were like cardboard. I asked for a refund for my part of the meal and this was granted, and I was offered a free drink so there wasn't any more the staff could do. I was also alarmed at the hygiene standards as I saw a young man brushing up and emptying rubbish into the bin, and then go and give cutlery out without washing his hands. I think some training and someone overseeing the staff would raise standards, and better quality food.Lovely day out but if you want lunch go to a local pub on your way home."

"Had a nice pizza from here delivered by scooter to our pitch on the camp site"

"Came here when camping at the nearby Blakemere touring park. such a nice place with a great atmosphere which feels very much like being somewhere in the med while being in sunny Cheshire. Food was fantastic and thoroughly recommended. Staff are all really friendly and seem genuinely happy to be there. The Saturday DJ/ Sax combo is brilliant and just adds to the feeling that your sat on the beachfront somewhere else."

"Ordered food at 18:17 for delivery to my caravan, chips pie gravy. Pizza and garlic bread £27.After an hour I walked up to see what's happened to the food to be told by pizza guy it was for collection the guy working the tepee confirmed it was for delivery. The delivery driver dropped me off and that was appreciated however the food was freezing and the offer of a free drink was an insult. Tried a few times to call the number advertised and no answer even after leaving an answer phone message still no response... absolutely disgusted with the level of service. One star because I couldn't leave zero stars."

"Great service, terrible food, the exact opposite of the village restaurant over the road. Burnt pizza, undercooked fish all arrives at different times. Not good. Gave up after planning to spend an evening in here while camping. Shame as potential for greatness is high but suspect poor management let's it down, same as the village. EDIT to reply, I know they come from different kitchens, but the time difference is insane my second unburnt pizza came out the kitchen 45 minutes after the stuff from the chippy van for the wife, whose fish was under cooked. To any normal family when out for a mea, this time difference is mad, I'm not sure why I'm the first to raise it. Your staff replaced my burnt pizza no problem, but not so much as an offer of a free drink. I wish I had took a photo as it was sent out the kitchen looking like it had been chucked out of an active volcano! We won't be going back, shame as we use Blakemere touring Park along and attend lots of events there, always had good experiences of the eateries on site but not anymore."