Kamrans Tandoori Hut

"I called in last night (21/1/23) to order a takeout mixed naan kebab. After 10 minutes I said to my wife “you go home and I’ll follow when I get my order”. Customers kept coming in, ordering from the menu, getting served then leaving. Every time I asked about my order I got the same answe “it’s coming soon”. 45 minutes later I was given a hefty package which was quickly taken back, it was for another customer. I was finally given my order 50 minutes after I first ordered it. Terrible service from staff who were obviously out of their depth when it comes to customer service. I’ve been a loyal customer for years, I even worked on the signage when the very first Kamrans opened. A few refurbishments later and various new owners and sad to say it’s now not fit for purpose anymore."

"Placed an order tonight for a "supreme" burger that was advertised as having cheese and fried onions on. However the order arrived and I received what seemed to be a "special" burger that contained onion rings and pineapple. Easy mistake to make I suppose but I am allergic to pineapple. I rang the restaurant back and explained what had happened they refused to believe me and demanded screenshot to prove what I had ordered and gave me a phone number to send a screenshot too. During the time that took me to open the uber app... They had clearly been on and changed the description of the burger. Both supreme and special burger were being advertised as having pineapple and onion rings on... However I still had the original listing in my orders that I sent to them. Bit of a hassle to get the right burger sent out and in the end I just claimed my money back through uber. Some desperate measures were taken by the restaurant by editing there menu to try and save on sending the right item out. Shame... Due to the hoops I had to jump through with unhelpful and rude staff, I shall not be ordering again. Nor would I be recommending this restaurant to friends and family."

"Won’t ever order from here again. We ordered through Uber eats and it took an hour and 30 minutes to arrive. When it did arrive, everything was cold. The “jaw breaker burger” is quite small, not as the name would suggest. The donner kebab on naan was clap cold, the meat was hard like it had been sat for a long time, and the salad consisted of a slice of onion and a couple of shreds of wilted lettuce. The chilli sauce more a blob of paste too. The food used to be really nice but now I wouldn’t recommend to anyone"

"The prawn on puree was vile, just shrimp in korma sauce on a soggy piece of fatty bread. The mushroom bahjis were soggy and just wrapped in tinfoil, the chicken tikka was dry and the mixed kabab was overcooked, thrown together and really salty and awful. Called the takeaway before I put anything online and they just said "everybody likes it like that so post your complaint!". I really would stay away!."