Bistrot Pierre

"Terrible!! 10 of us went for lunch this Sunday for my sons birthday. The manager served our drinks. Bumped my sons head a couple of times putting the drinks on the table arms over the rest putting drinks down. You would think he had never waited before. It took them 35 minutes before they took our food order after serving drinks. Starters arrived waiter poured olive oil all over the floor and table as the oil overflowed from the olive containers. Garlic bread was stale! My wife’s onion soup was stone cold, gluten free bread was rock hard. Mains finally arrived and my steak was cold , salad was old and some of it rotten. My wife & daughter had the pork belly Sunday roast. The veggies were warm on the outside and frozen in the middle, the pork belly was barely warm. Oh and the cutlery was filthy! Stay away people."

"Tried to get in here twice now midweek without a reservation. Place is less than half full with loads of free tables but they still turn you away. Went to a place just over the road called Romantica and had a great meal so I’d recommend going there instead ! They couldn’t have been more accommodating or attentive and the food was fantastic. Walked passed Bistro Pierre on the way home and hour or so later and it was far from fully booked. No idea what the problem is here but that’s my last time trying to give it a try."

"2 dinner party members chose beef bourguignon. The largely cut carrots were well undercooked, almost raw. The waitress said she'd change them. She never came back with any. We mentioned next to a waiter. He went away and checked with the chef. He came back to say "the chef said the carrots were all fine?" One party member said "well I'm not paying for that!" The waiter checked with the manager and came back to say "the manager said you have to pay for it." (Words to that effect, its not going to be removed from the bill). The party member retorted "well, I'm not!" as she was disgusted with the customer service we'd received. The restaurant wasn't busy. Our reservation was 7pm 12th December in Mere Green. The responses we received from the chef and manager were totally out-of-order. The waiter and waitress were not to blame here. It was disappointing as we had recommended going there to our 4 friends (party of 6). Only recently we'd had a very good experience at Bistrot Pierre's Gas St restaurant in Birmingham. That dish was removed from the final bill ultimately. The manager and/or chef could and should have come to our table to discuss the complaint, rather than pass messages via the waiters. A disappointing visit on this occasion."

"First time eating here . Had the Sunday fixed 3 course deal. From the start staff was very welcoming and polite. I had the beef dinner as my main which you get the choice on how would like the beef cooked. All in all the food was amazing the staff was great . A great place to eat would highly recommend ."

"We came here for our 5th anniversary food was delicious and service was great Paris our server couldn't have been more helpfull would definitely recommend and will definitely be back. (Update came back for my 30th birthday was still as fantastic as I remember it )"