Krayz Pizza Express

"so i made an order on friday night for the netflix and chill deal with 2 pepsis seperate. the order arrived 40 minutes after the first call i received and a whole 25 minutes after the latest estimated time. my pizza was cold and i was understandably frustrated. i rung the restaurant and they seemed to be understanding offering me the coke or a free meal another day. i rang up 2 days later and they changed the free meal to getting a "freebie" which was a bottle of pop, which wasnt a freebie since I'd already paid. i rung up on this occasion because i belived i was getting a free meal to learn i had to pay again to get the missing item on the first meal. which is very frustrating as it negates the good will to the fact my pizza was late and cold and completely feels like they tricked me into feeling pressure to buy again for a "freebie" i already paid for. i tried explaining this in a note to the restaurant stating i wanted an actual free bottle of pop as i am a regular and cold pizza is not what you pay for. the changing there mind on the offer and just giving me my pop days later and ignoring me was just icing on the cake. very frustrated at how this was handled and would really appreciate a proper apology as I genuinely do like the Netflix n chill deal."

"Awful service. After ordering they will not pick up the phone. If they had at least told us they were no longer coming we could have ordered from somewhere else. The business only survives by accepting orders and hoping that people do not ask for a refund on the apps and forgets about it. Absolute joke do not order from here"

"Pushed back my uber eats order by over an hour and wouldn't take my call to cancel. Do not order from them. Would have given 0 stars if possible."

"Ive ordered quite alot from uber eats... lets not talk about the delivery time (not fast... sometimes really slow) but I really like the pizza. might be the best ive had from a while. even its slow but ill say "shut up and take my money" for the pizza."

"Delivery driver was friendly and delivery was on time. Pizza was ok but doughy! Chicken wings looked undercooked and tasted weird. Saw a weird thing stickin out the chicken wing. £4.50 for 4 jalapeno bites when I can get the exact same ones, double the amount and less the price from my local. Thought because of the good star rating and extortionate proces that it would be decent and worth it - definitely not! Won't be ordering from here again. Gutted because I was really looking forward to it too"