Love Balti Manchester

"Good food and friendly service. However, when I went to collect my food I did not feel safe in the premises. None of the staff or other customers there wore a mask and I do think this should be reinforced by the owners/managers. It also looks a little messy and unclean in there."

"Food is decent, delivery is not the best. Often late with no update. Twice now we have had food more than half an hour late. When ringing the restaurant to check on our order, they just say "driver will be there in two minutes" as if they've forgotten to send it out. No apology, just that then they hang up. A bit of customer service goes a long way."

"I have ordered from here a number of times and the food is so delicious, it’s the best Indian takeaway food I’ve ever had! The staff are so friendly and couldn’t be more helpful. I would 100% recommend this place, time and time again. You can now pay by card at the takeaway"

"I ordered food from Love Balti online and I was informed the food would arrive within 1 hour. I had specifically requested that the food was delivered to the door because I am currently shielding due to Covid-19. I received a call from the driver to say that he was downstairs and I needed to go and collect the food. I politely asked the driver if he could bring the order to the door as I am in a flat and unable to go out at the moment. At this point the driver interrupted me and said "You have 2 minutes to come and collect your order or I will take it back". I was shocked at the response I got and kindly asked again if he could bring it up and he refused, telling me he was going back to the restaurant and I needed to speak to the manager. I rang the restaurant and asked to speak to the manager and yet again I was met with very aggressive and abusive language. I tried to explain to the manager the situation I was in but he was not interested and told me I needed to speak to Uber eats about the delivery. He then proceeded to hang up the phone, I have since tried to contact the restaurant and the driver regarding a refund for the food I have not received (over 2 hours after ordering it) but to no avail. I would strongly recommend that anyone who is thinking of ordering, just avoids this place all together. The "manager" as he likes to call himself is a disgrace and should really reconsider the position he is in since he clearly lacks people skills."

"Ordered via Uber Eats, never ordered from here before but was lovely. Curry hot and fresh, arrived in good time. Naan bread was a little doughy (didn't seem to be cooked enough) but the curry and rice was the main thing. Chips seemed to be homemade too but there were a lot of black bits in the potato."