Armaan, Exquisite Indian Cuisine 1 Outwood Road, Radcliffe, Manchester M26 1AQ

"Fabulous food. The quality of produce and level of spice was perfect. From starters to nan as a party of 7 didn't have a single complaint. Restaurant was extremely busy throughout our visit which is a testament to the establishment and explains our level of enjoyment."

"The Armaan used to be great but I visited on NYE as part of a group of 4 and we were really disappointed. After being seated, we got some drinks and some poppadoms were dumped on the table we were left for over an hour without a food menu. In the end we had to ask our clueless waiter who went and got them. This issue was not unique to us as in the end a different waiter came and took our food order along with several other tables who had been there for a similar length of time. The starters took a long time and when they arrived we weren't impressed (see photo) Who decided that this was worth nearly £30 a head we were paying for two courses? We then asked how long the main course would be and we were told it wouldn’t be long . After another long wait, we said we wanted to make a complaint and the food miraculously appeared (before another table who had been waiting longer). We were told that the delay was due to them ‘having to set up the DJ’. Considering that the DJ started playing 45 minutes early (he wasn’t due to start until 10pm according to the flyer) I don’t know why this was prioritised over customer orders? The DJ was another poor decision by the Armaan as the music was far too loud so we had to yell at each other to be heard. Who wants a DJ blaring out music when you’re having a meal?! Main meal was ok but the portions were smaller than usual. Our bill was completely wrong- they had overcharged us by over £100, charged for an extra round of drinks and not taken off a free round that they had promised because of the delays. We had booked for 8pm well in advance- I assume most of the sit ins and takeaways had also pre booked so they knew how many customers to expect. They should consider how much demand they can comfortably cope with instead of booking in as many customers as possible and letting the service suffer."

"Terrible service! Patronising and very unhelpful. We booked New Year’s Eve.. 5 o’clock. Booked a month before.. we ordered food around 1.5hrs and received nothing.. a waiter confirmed on at least 3 occasions if we were waiting for starters (which we were), we still did not receive our starters. After almost 2 hours, another waiter came to our table and requested we confirm our starter order as he wanted to “check the order was correct”. It turned out that our order had not even been passed to the kitchen. When we complained, 2 of the waiters came over to apologise, but also laughed about the situation. They eventually they offered free drinks and settled on us leaving! Would not go again… Would not recommend!"

"We booked a table here for 19:00. We placed a drinks order which didn't arrive for 30+ minutes after we chased the order. We chased a waiter so we could order our meals. Poppadoms finally another 30 minutes later after we chased the order. We chased the food order again and eventually we were served starterssomebody else's starters before then being served our correct order after 90 minutes or so. We bought our own drinks from the bar after that because we didn't trust the table service. At 21:10 we still hadn't been served our main meals. We told the staff that we were leaving and a man hurried to the kitchen. Soon after our food was pushed out on a trolley, but our minds were set and we had already made the decision to leave. They tried to sell us the food to take away at -50% which I found hilarious. The food I ate was nice. The people were friendly, but the service was chaos. We will not return as I don't feel like they did enough to by way of apology. Dining out should be special and you should be made to feel special by the establishment you are attending. This restaurant fails spectacularly at doing that."

"This is a nice place. They have a wide array of curries and dishes here, most of which are delicious. I’d recommend the onion baaji. The prices are reasonable too. Unfortunately the chicken korma and chilli naan bread are a little tasteless though. The drinks are good, and the place has a nice ambience. It made a great place for a birthday trip. I’d come back here in a group."