Grill and Slice Takeaway 4a South Road, Waterloo, Liverpool L22 5PQ

"i used to like this takeaway but after tonight ill never eat there again we ordered burgers an some hoisin chicken nuggets and other bits from there collected it got home started to eat my partner took a chicken nugget bit into it and it was completely raw this made her feel physically sick and was sick we binned everything made sure the kids didnt eat anything i took the box of nuggets back as i wanted a refund after a full blown arguement with the man (who had very poor customer service) in the shop i had to ask for the owner who was nextdoor in there shop pitfire after telling him about it they were only willing to only offer a refund for the chicken i was not happy with this and continued to ask for a full refund he said he did not believe me that my partner had been sick so was making out i was lying in the end i got the refund but i will never be eating from there again"

"Ordered via the Crosby Eats app at 21:00 on a Saturday night. Delivery was ASAP and was advised at 21:50 on the app, which was never updated. At 22:20 I rang the number on the app which was a mobile and whoever answer said to ring the shop, which kind of negates the object of having that number in the Crosby Eats app. Eventually after 5 attempts spoke to the shop who said it was on the way. Eventually arrived at 22:35. So don't expect delivery on time, especially ially at peak times. Unlike other takeaways, rather than declining orders when they know they're too busy they'd rather keep you waiting. That said, when the food did arrive it was relatively hot. The fries had a bit too much salt on them, but the crunchy chicken wrap was good. Pizza was okay, tasted a bit plasticky towards the end for some reason. Milkshake (white kinder Bueno) was okay. Wouldnt pay full price but they seem to constantly have 30% off so I'd consider ordering again outside peak hours but never when I'm actually hungry."

"Ordered a vegan cheese pizza through Crosby Eats (+£2 charge) only to be delivered a normal cheese pizza. This is a common mistake, so I contacted the restaurant only to be told they do not offer vegan cheese and had intentionally ignored the request, adding regular cheese. I requested a refund only to be told to contact Crosby Eats who themselves were told the restaurant had no memory of the order. This is obviously not acceptable and lucky that we are able to tell the difference between vegan and regular cheese. It's a shame as we have enjoyed ordering from here in the past."