Papa Johns Pizza Unit 1A Prescot Street, Liverpool L7 8UL

"Wrong half pizza, sauces squashed into pizza, not good when loads of other places do better pizzas, I should have ordered from one of them! Starters were cold and not cooked and it looks like the peri chicken has run out and they have put some salt and pepper on normal ones! Chicken if definitely not cooked, it has a very undercooked texture, tried to call shop, call just rings out! go to domino’s"

"Ordered a pizza it came with the wrong topping and without the drink and ice cream I ordered. I still tipped the delivery man thinking he’d be bringing me stuff or give me a full refund when I found later he told me he was only giving me a partial refunded for the drink and missing ice cream. Go to domino’s it’s consistent."

"I’ve been ordering from here for a long time since it was the best pizza in Liverpool but…..The last 3 times I ordered it’s been the same bad experience: it says deliver when it hasn’t and it doesn’t come until way later. Today was the last straw tho: - It took one hour to arrive - They send the wrong drink - Not even one sauce on the boxes or any of the 4 extra sauces that I paid for - Everything was freezing cold - Nothing was cut properly, so I had to cut it myself - I called and I was told someone will bring the right drink and sauces…. It’s been an hour and nothing. Waste of money. My fault for allowing them to fool me 3 times, never again."

"Rang up to make sure a vegan pizza was without cheese and instead a fully loaded meat version arrived. This meant half of the party ate and the other didn’t as they wouldn’t send a replacement and ‘couldn’t handle the order’. This should have been a nice one off treat! Wouldn’t order again! Really badly managed and some abrupt staff… Please don’t order!"

"We ordered pizza after an hour and a half I phoned the shop and was told the delivery driver had left 5 minutes ago and the lady apologized for the delay. After 2 hours I phoned back and she was unable to say if was in the shop or on it's way??? I told her I want a refund and she said that the next time we ordered we could have the pizza free of charge. I asked to speak to a manager and she stated they are not in work at the moment. I asked for a refund again as we will not be ordering from them again. She then agreed to the refund and stated it will take 3-4 days."