West Gate Pharmacy and Compounding Center

"Supposed VA approved pharmacy. Was told 5-10 minute wait. Waited 30 minutes before seeing what the problem was. They saw me sitting there waiting and said nothing while my scrip sat there ready. Then charged me, the scrip was paid for by the VA. They said they needed a voucher which I would have had to drive to Hot Springs to get. They would not call or help in any way. Would not accept my veterans photo ID. Ended up paying out of my own pocket. Will try and remove them from veterans approved pharmacy."

"I recently had the pleasure of visiting West Gate Pharmacy, and I couldn't be happier with the outstanding service I received from Megan and the entire staff. From the moment I walked through the door, I felt welcomed and valued as a customer. Megan, in particular, went above and beyond to assist me with my pharmaceutical needs. Her knowledge and expertise were evident as she took the time to answer all of my questions and provide me with valuable information about my medications. She was not only professional but also incredibly friendly and approachable, making me feel comfortable discussing my health concerns. The entire staff at West Gate Pharmacy is exceptional. They are always courteous, attentive, and efficient, ensuring that every visit is a pleasant and hassle-free experience. The pharmacy is well-organized, clean, and stocked with a wide range of medications and healthcare products. In addition to their excellent customer service, West Gate Pharmacy also offers convenient services like prescription refills, medication synchronization, and even immunizations. It's clear that they prioritize the health and well-being of their customers. Overall, I can't say enough positive things about West Gate Pharmacy, Megan, and the entire team. They have earned my trust and loyalty as a customer, and I highly recommend their services to anyone in need of a reliable and friendly pharmacy. Thank you for your outstanding service and commitment to our community's health!"

"Though a prescription was not what was originally ordered, a normally suitable exchange was made. With my particular issue this substitution was something I personally am unable to take. Cody was so kind in discussing the problem over the phone and agreed to do a return since the package had remained unopened. When I came in to do the exchange Brittany was incredibly kind and even took the time to list all of the ingredients in my compounded medications/hormones. This helps me understand if there is an ingredient that might trigger an autoimmune response for me. She was very understanding and efficient. Thank you both!!!"

"I must say this pharmacy is the happiest group of people working together I have seen in a long time. A young lady named Brittany was so pleasant and informative on the items I was looking to purchase. Its also a great option for someone like me that bounces between Hot Springs Village and Clinton since there are multiple pharmacies that are connected! Super convenient!"

"I was out of town and couldn’t go to my regular pharmacy. I was promptly greeted by a smiling face welcoming me into their store. I told them what I was looking for and the pharmacist Cody came to help. He listened to all my concerns and made a suggestion. I wish I lived closer, just so I could exclusively use this pharmacy. Thank you Cody and your staff for being friendly and quick."