Gerber Collision & Glass - Rogers

"Excellent work, excellent communication, extra touchups. Overall very good work. Look at the new car. That’s exactly what mine looks like. Too cold to get out and take a photo."

"Gerber Collision fixed my truck and I am beyond happy with my experience with them. The workmanship was Superior and it was done in a timely manner one week to the day I had my truck back. I definitely recommend this place."

"Took advantage of the fact that it was an insurance claim. They overwrite the quote so that the insurance will just trash your car. Such a throw away world! The car was not trash and we walked away from Gerber fast. Mind you, when I made AN APPOINTMENT to see a manager, he wasn't there when I came in and wouldn't be back for an hour, had JUST left for lunch at 3pm! Wasted my time and I do not appreciate setting an appointment for a manager to be ignorant and rude. I would never ever ever recommend you just based on that fact. The 3 other times I called asking for a manager, they would never put one on the phone. They would stumble and try to answer the question, but never would allow you to talk to a manager. That's suspicious at best!"

"I was dissapointed when I got my vehicle back. I have unfortunatley had my vehicle put in the shop a couple of times. The first time, Gerber was great, kept me updated, and my car was clean when I got it back. I had been recommending others and sharing how great they took care of my car last time, this was the main reason why I chose this company again. THIS time however , my car was worse when it was brought in, someone had wrecked into me while I was on my way home with lunch so it caused a disaster of food and drink mess , my car had to be towed but Gerber and my Insurance company both assured me my car would be cleaned before giving it back to me, even kept my car an additional day for said detailing. Ive had my car back for a little over a week and im still cleaning up WHOLE food peices and sticky messes from drinks, MOLD grew in my backseat from the drink spillage and no one cleaning it, there were still smudges of where the food hit the windshield and all. If i would have known that my car would be left like that I would have had arrangements for a detail while it was in line to be put in the shop (apx 2 weeks before they could even estimate then had to wait for parts and repair) my car was in for almost 2 months with very little updates . I only gave 3 stars because all repairs were completed and I havent had any issues with that side of things. - Management has reached out and rectified this issue. Thank you Gerber !!!"

"Fixed the car very well, except for the fact that they left a clipboard full of paper in our engine that set on fire and had smoke coming into our car. Won’t use them again, as that could’ve burned our car down. Tried to call but they were closed for the New Year, we live 5hrs away so we just had to go home."