Chill Factor Hookah and Cigar Lounge

"I have nothing but great things to say about this business. For one, Sierra Vista is a small town and it isn’t much to do for leisure; Chill Factor Hookah Lounge is definitely doing a service for those who like to get out without having to travel all the way to Tucson. The Hookah: They have several flavors to choose from to include house made mixes. I used to smoke hookah almost daily and would visit lounges from city to city and I must say that I am very impressed with this experience. Normally, when I take a break from hookah, my first time doing it again is too harsh and I end up stopping. I’d been eyeing the lounge for a while but wasn’t sure if I’d have that same harsh experience so I held off. My birthday being the next day, and needing to kill time before celebrating; I decided to give it a try and I must say the first hit was super smooth. If you like to try different flavors, they are sure to have something to suit your tastes. Happy Hour: On Wednesdays and Thursdays, they have happy hour where you can get discounted drinks (I drank Coronas and they were about $1 and some change each. They also do Karaoke on Thursdays as well as a poetry night. Me being up in age, these nights suit me fine, especially if you want to just chill and vibe without much sensory. I haven’t been on the weekend yet, but I’ve been told those are the more lively nights. Definitely check it out on any night; you won’t be disappointed! Pricing: Again, I’ve only been on a Wednesday night but for $20 or so you can have premium hookah and a beer and have a good night. These are really great prices for hookah so definitely don’t miss out on the Happy Hour nights if you can’t make the weekend or other nights. It’s a cool after work unwind spot for sure. Hospitality: Customer service was stellar. You feel like you are at home walking in. The owner is very attentive and will ensure you are satisfied with your experience. (The staff even took a birthday shot with me)! As as “former party girl” who doesn’t do much of anything these days; nor have I smoked hookah in quite some time; I realized that I am a lightweight now. The staff made sure I was safe and comfortable and said I could stay as long as I needed to recuperate! This shows their integrity, professionalism, and that they truly care about their patrons and for that, this will be my “spot” (AND I will bring others to join me in the near future). I vibed to the music all night. Seating was comfortable, the space was clean and the lighting wasn’t too bright. They have T.V.’s playing on each side of the venue and V.I.P. seating that can be reserved. Don’t miss out on this gem! We can’t say there isn’t anything to do here if we don’t get out! I’ll be back with my spouse for sure!"

"Good quality hookah at a reasonable price, nice cool vibes and good music. Drinks are strong and inexpensive. Owner is so kind and the service is excellent."

"This place is artificially inflated with reviews. I came here with two friends, expected an easy chill environment. We were each charged a $15 cover charge, after which the hookah was $30. The drinks were mediocre and over priced as well. They sat us in a corner, making us extremely uncomfortable, the atmosphere was tense. We ordered a hookah with a refill and we sat for 40min waiting on said refil before finally walking out. Awful service, do not come."

"A nice place to come alone and relax, better to come with friends and have fun. Drinks, cigars, hookah and a knowledgable owner. Has a club vibe but not so over bearing on music that one can't talk to those in your party. Opens early enough that parents can get in and out stays open late enough for singles or couples to make an evening of it. Gonna bring visiting friends here."