Alaska Tire Service

"Was a little bit disappointed when I showed up for my appointment just to be told the tires never made it to the shop and had to reschedule the appointment. Clear communication is important and it appears that was lacking here. Procedures should be in place the day before to verify any tires coming from their warehouse actually arrive for upcoming appointments..."

"I've been buying tires from and getting change overs done at Alaska Tire in Eagle River for many years. No more. I'd rather drive into Anchorage than give them anymore business. I have a brand new set of tires I bought from them that I cant even get scheduled for a change over. Their phone appointment system during change over season is completely unhelpful and absolutely archaic."

"Excellent price and great service. Got exactly what I needed. Only complaint is that they forgot to call me when my order was completed, had to wait an additional day following tire work. Would recommend, excellent price point on new winter tires."

"We have been using Alaska tires for over a year and a half and I am done. Their system for calling and trying to schedule a tire. Changeover is ridiculous. It's like we're all kids again. Trying to call into a radio contest. I spend every morning waking up during the season, just a call them and get a busy signal for 20 minutes or even 30 minutes. The only deal was convenient for them and they put us customers in the worst situation. It drives me nuts. I am so tired of not being able to schedule one of the main purposes of going there. They make us fight and clamor for very limited spots. They used to let you walk in and try to get a spot too, but now they don't allow that. We're done going with them. Any other place in town or an Anchorage will let you schedule out and at least guarantee you a spot. I'm tired of wasting my mornings and not even getting a human being on the phone. Also half the time I go there to get a oil change or to switch my tires over somebody sits in my car and gets an oil grease stain on the upholstery. I'm tired of them leaving greasy marks and stains in my car. I used to really like them and they were very friendly. We started off using the Anchorage Southside location and they were great but we've been really unhappy with the Eagle River."

"Myself and a friend went here to get tires put on rims and get the wheels mounted on the vehicle. We were denied service because they said that the tires we wanted to use wouldnt be safe and in order to avoid liability. So for safety reasons they wouldn't put them on the vehicle and they wouldn't even put them on the rims for me. Due to their safety concerns I had to leave on these tires which have steel band showing through the rubber and there about to pop any second.. I've included pictures of the tires that were on the vehicle that we had to drive away with and also pictures of the tires that we wanted to get mounted... To summarize I'm pretty disappointed with the service that we received today."