Pieology Pizzeria, Montgomery / Chase Corner

"If the tall skinny guy, prob in his 40s w high fade, isn’t working there , I’m not going back. He’s usually there Fri when we go but clearly he wasn’t tonight. Every single time it’s other staff, it’s a train wreck. Tonight it took an hour to get me and daughters pizza, I saw 3 people ask for refunds while I was waiting in line, 2 dropped pizzas, most everything burnt including ours, every pizza that came out they had no idea who’s it was, 3 people w online orders came to pick up and none of them even been started, they laughed and joked about the people got refunded. The pizza is great when the right person is there but good lord the bad staff is more consistent than good pizza so I’m not trying again here"

"*update* I was refunded the next day, they stuck to their word and corrected the problem.** I would not recommend this place to anyone after the service I received today. I placed an online order and after arriving a few minutes after the expected “ready by time” it still wasn’t ready. I waited almost 10 minutes just for someone to acknowledge me. The gentleman said it wasn’t ready so I sat down. After 30 minutes I went back up to the counter after seeing many people getting pizzas who placed and order after I did. The 2nd gentleman said it wasn’t ready and started checking tickets and other pizzas in the oven. He came back with my pizza. I asked him for the cookies I also had ordered and he pointed down to the 3 they still had available. I said no thank you none of those are the ones I requested. I said I wanted a refund and he gave me a receipt and said he’d process the refund shortly. It’s now be a few hours later and I still haven’t heard anything. Customer service was awful but they do make a good pizza. Not worth a 50 total minute wait though."

"The customization concept at this place is a culinary gem. I ventured into a delightful exploration with their dessert pizza with Nutella, pesto feta cheese bread, and a customised pizza. Each dish was a harmonious blend of flavors and creativity. The Nutella pizza, in particular, stood out my first encounter with such a unique treat, and it certainly surpassed expectations. A memorable and delectable experience overall."

"This is the first disappointing experience I’ve received at this location. I ordered two pizzas online with cheese and different toppings. What I received was unacceptable. One pizza was scarce with toppings; the other was a disaster pics below). It had NO CHEESE at all, just toppings and crust. I contacted the manager on duty and she was actually nice about doing a remake but I wanted a refund. She stated she could not process a refund but the general manager would contact me the next day to do so. Of course the gm never did. I will never spend my money at this location again."

"First off, the pizza is excellent. The ingredients is fresh and they are generous with the toppings. The manager is super nice and always makes sure the order is correct and the customer is taken care of. The dinning area is clean and outside of lunch it’s not crowded. If your ordering to go go on google and order it and they will have it ready when you arrive. This is a great spot to eat in montgomery!"