Vestavia Auto Plaza

"I had a good experience buying the vehicle. They even let me keep my trade in for a few weeks while my current daily driver was getting a major service which I really appreciate. But, the car has been a reliability nightmare and they haven’t been any help. They say they will service their customer’s car if they buy it from them, but it’s been impossible to even get them to look at it. I ended up replacing an alternator myself when they said they were too backed up the first time. (Which was in the first month of ownership). Now the car almost left me stranded a few times and when I finally called them to see if they could find the problem, they said they said it’ll probably be a week and if I can leave it there, it would be easier for them to take a look at it when they are available to. I call back 10 days later to check to see if they got to it yet and they say that their tech is backed up. Not only with sold cars, but 30 customer cars that also need service. I’m okay with that, but you could have said that before I left the car for over a week. I could have taken it somewhere else. This would have been okay, if a bit annoying. But then they’re telling me that the car is behaving like it should, even though it didn’t have this problem at all when I first bought it and it didn’t have this problem at all until two weeks ago. Explaining it to me like I don’t know what I’m talking about or I don’t know how a vehicle works. I don’t think that a car is designed not to start. Nothing against the salesman at all. He’s fine, but the customer service at this dealership needs to be improved. Just a warning for those who either don’t know how to work on their own vehicles, or people like me who don’t have the time to."

"I give them 5 stars for honesty and definitely customer service. Buying a car from the was a stress free experience. I will definitely buy from them again. Thanks for an overall great Buying experience."

"My husband and I had a great experience here at Vestavia. We found a great deal, and the staff was willing to help in any way they could. Thanks so much to Lucas because we were able to find the truck that we wanted."

"I don’t recommend! Do your research on your vehicle because I have to get an attorney involved. I bought a used Jeep Wrangler from them that had Rubicon listed on the side, it was indeed a Sahara. The previous owner tricked out the Jeep that made it almost identical to a Rubicon. The dealer knew that it wasn’t a Rubicon and decided to keep the trim on it instead of taking it off before selling. They didn’t disclose that it’s a fake!! Be knowledgeable on the different types of versions the car may offer. They only want to sell you the car and they have absolutely no integrity when it comes to doing what’s right. I would never recommend anyone to buy from them. If I could give zero stars, I would."