Allegiant
2939 Terminal Drive, Burlington, KY 41005
Location & Phone number
2939 Terminal Drive, Burlington, Kentucky 41005, United States
About the Business
Welcome to Allegiant, your trusted partner in travel and convenience, located at 2939 Terminal Drive, Burlington, Kentucky. At Allegiant, we are committed to providing our customers with exceptional service and a seamless travel experience. Whether you're planning a vacation, a business trip, or just a quick getaway, our dedicated team is here to assist you every step of the way.
Our Burlington location offers a range of services designed to meet your travel needs. From affordable flight options and vacation packages to car rentals and hotel bookings, Allegiant simplifies your travel planning process, ensuring you get the best value for your money. Our friendly and knowledgeable staff are always ready to offer personalized assistance, helping you find the perfect travel solutions tailored to your preferences and budget.
At Allegiant, we prioritize customer satisfaction and safety, striving to make your journey as comfortable and enjoyable as possible. Visit us at our Burlington location and experience the convenience and reliability that Allegiant is known for. Let us help you create unforgettable travel experiences. Your adventure begins here!
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Reviews
"Alarmingly terrible. They put our bag on the wrong belt, were no help in trying to get our bag to us, and there’s not even a person at any of the Allegiant desks to talk to (and the customer service number gets you sent straight to a waitlist or voicemail). They’re called a budget airline but after all the up-charges for us to not even get our bag, we would’ve saved money flying United. This will be my final time using this airline."
"Flight was fine but was delayed both ways. Did not get home till 3 am from Jacksonville Airport."
"I was pleasantly surprised at the ease and relative comfort considering the affordability of the tickets. I will definitely be flying again. Thanks!"
"This review is specific to the operations at CVG, Allegiant does not have their own employees on site. The ticket counter and gate staff are contracted through an FBO provider called Trego Dugan. These contractors do not care one bit about your experience and are a very poor representation of their employer and their customer, Allegiant. They have no ability or no desire to resolve issues and see very little consequence for their poor customer service. Do not expect any assistance on site for any issue that arises. This is poor business practice Allegiant. Either empower your contractors to resolve issues or provide stricter guidance on customer service expectations. It’s already a struggle to keep a good reputation, don’t let contractors ruin it for you. I’ll avoid any airport with Trego Dugan robots running around, never once had a good experience, and I hope Allegiant will too."
"Ms Stacy and Antonni were very un professional disrespectful didn’t let us explain are situations with our bags, she threatened us to kick us off the flight on the jet bridge when boarding the plane she said this was her plane she did not want to provide me her name she also was hiding her name tag when I asked for her name I would like to know who was acting unprofessional with disrespectful manner, we have travel size bag that go on our shoulders, our flight from Ft. Lauderdale was no problem with our bag we didn’t get charged. I tried to explain to her she wouldn’t even let finish a sentence. First and last time I fly with Allegiant!!!"
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