United Bank

"United Bank is what banking should be! They are the Chick-Fil-A of banking. Every bank should want to be like them. They have customer service down pat. Every time I have a question someone is there to help. Bryan has been amazing when it comes to any of my business banking needs. The branch manager (I'll insert her name once i figure out the correct spelling) is absolutely amazing as well!!! The tellers here are very knowledgeable and really get to know you. They know what my business is before I enter the branch. The fact that they know my business is very comforting. I know my banking is in good hands. When I call the branch an actual employee from the branch answers! No 1800 number is needed! Seriously, if you're over "online" banking and it's lack of service, United Bank is where it's at! I do not regret switching banks at all. We switched from Truist and the differences are night and day! In a good way!!"

"Face to face and drive up at this locaion is a joy. People very nice and efficient. However, United Bank's online banking is a joke. Frequently locked out of accounts for no reason. Tech support in a foreign county to reset passwords is horrible and laughable. Considering moving my account due to the online issues."

"I am a first time account holder with United Bank. After doing research on the banks in the area I decided to go with this location. Having used local banks all my life, I was looking for something large enough that they are up to date with technology, but small enough that I am not banking with a Bank of America or Wells Fargo equivalent. I am shocked by the lack of reviews because I had a great experience. Bryan was knowledgeable and efficient. I did not schedule an appointment to open an account. I walked in, was immediately greeted and directed to Bryan’s office, and walked out with my account complete and online banking set up in a matter of maybe 20 minutes. I am excited to continue doing business with this branch."

"Great people easy to work with!"

"It was great when it was Crescom. Then it was switched to another bank. At that point they no longer supported the military. I decided since I didn't use my checking account that I would close it. Two weeks later I get an overdraft notice for a debit. Two problems with this, I've no ever used my account for any debit. Never had a debit card. My account was closed more than a week before this alledged debit. I would discourage everyone from using this bank since if seems they're attempting to steal money from you. I will not be paying, so they better correct their mistake or else!"