Chase Bank 7131 South Jeffery Boulevard, Chicago, IL 60649

"The best service i ever have from melody Renee .always care about what customer need .superior service .this what the banker had to be"

"I would truly like to thank the employees there for always going above and beyond when it comes to Angela Burt, Shalonda Grant, and Ashley Davis they make you feel welcomed like family knowing who you are when you walk in the door they are truly amazing workers stay blessed ladies"

"Folks here have always been polite, never rude like the reviews have shown that were over 6 months old, most are 1-2yrs old. I wanted to post a positive review on my recent experience. I'm about to head there now on a Saturday morning to see if my opinion changes due to the time of day and day before the Superbowl. The only reason I didn't give 5 stars is because the cleanliness of the foyer (Near the ATM) is not the best, and this location is not consistently open. I understand this may be due to COVID but it's still a bad look."

"I came to chase to try to get a temporary card and the teller explained to me that they no longer do that. So she then began to ask why I needed one and I explained to her how over the past 2 weeks my chip hasn’t been working. My account balance was $0.00 because I sent my money over to another card. She tested my chip on their reader and it worked. She then insulted me and said maybe my chip didn’t work because I don’t have any money in my account. She says this after I explained to her how I had to swipe my card to purchase things so she was very out of line for questioning my intelligence. I didn’t get her name but she was an older lady and sat by the far right. I hope this improves."

"Very rude customer service. The banker wanted to discuss my information in front of everybody in the waiting area. She didn't have a name tag or even introduced herself. I did not know her name. While in the "office" she began dancing in her chair. Then she began laughing being very antagonistic. Then she asked me if I wanted to wait for another banker. I agreed as she took my ids then rudely told me to follow her as she led me to the waiting area then handed me my ids."