Redbox

"My story is this. I came to this store to do some shopping. I was treated very rudely by a cashier. After I gave the cashier money for the items, she said that she did not have change and that someone else would count out the money for her and then she would give it to me. And she immediately went to another cash register to serve other customers. Although there were two other workers not doing anything and there was just two customers, the store was not busy at this time. When I asked, “How long should I wait because I don’t have much time?” She told me with indignation and arrogance that “in two seconds she will give it to me, and I should to wait!" Only I was wondering, couldn’t she wait those two seconds to finish with me and then go to other clients? And how could she expect to serve others in two seconds and immediately return to me? So, all the time she was rude to me. When I asked what her name, she said she wouldn't tell and just grinned to me. Anyway, she never told me her name, although actually a name tag should be on the uniform.Then I called the manager, who was standing right there all that time. And this cashier asked me why I need her name? I told that I'll write a review about how she served me. At this, she laughed in my face. I asked her, “Why is she laughing at me? You should be polite to customers!” But she grinned again and just ignored me. And she just went to the manager and another employee for support. But still the manager never resolved this situation due to the unacceptable behavior of the cashier. I haven't get any answers to my questions from this cashier and without hearing an apology from either her or the manager. I left very disappointed with bad attitude and service. I will never shop at this store again."

"Great Machine!"