TruMark Financial Credit Union - Northeast Philadelphia
7350 Large Street, Philadelphia, PA 19152
Location & Phone number
7350 Large Street, Philadelphia, Pennsylvania 19152, United States
About the Business
Welcome to TruMark Financial Credit Union - Northeast Philadelphia, your trusted partner in financial growth and security. Conveniently located at 7350 Large Street, Philadelphia, Pennsylvania, our branch is dedicated to serving the diverse financial needs of our community. As a member-focused financial institution, we pride ourselves on offering a comprehensive range of services, including savings and checking accounts, loans, mortgages, and investment opportunities.
At TruMark Financial, we understand that each member's financial journey is unique. Our experienced team is committed to providing personalized solutions and expert guidance to help you achieve your financial goals. Whether you're planning for the future, managing daily expenses, or seeking investment advice, we are here to support you every step of the way.
Visit our Northeast Philadelphia branch to experience the TruMark Financial difference. We offer convenient hours, a friendly atmosphere, and a commitment to exceptional service. Discover how TruMark Financial Credit Union can help you build a brighter financial future today.
Photos
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"I’ve had TruMark for years and they always been wonderful and the guy in the call center was great but I got laid off work and attempted to see if they could pause my loan which they converted to a credit card. I have always paid on time and I was just hoping to have one less thing to worry about so if they could pause my payment for next month until I could get a job however I was transferred to collections and the lady on the phone lacked any empathy and definitely expressed an attitude saying they could not help me and she couldn’t hear me over my crying which I know she said to dig at me while I was already stressed. It definitely made me reconsider where I put my money in the future and I will be looking elsewhere"
"Thanks again M! Had me in and out under 30min with starting a business account. All while first quickly assisting 2 tellers break down a 7 person 5p Friday line. Appreciate you, and may you and your family be blessed!"
"Customer service is not very good at this location. For being a brand new facility would think that has some brand new pleasant people working there unfortunately that is not the case. I sent my money through the drive-through tube for deposit no one even acknowledge the fact that they received it or if they were even in there. They let me sit there for 10 minutes until I finally called them and they acted like I was bothering them! This credit union has really gone downhill over the past five years. It’s very ghetto with the behavior even the way they speak Is not very professional. They lack customer service skills all the way around"
"I applied Home equity line credit. I personal submit the docs such as tax paper and bank payoff statements and home declaration page to the banker, they said they could not find it . I do not know how responsible worked in the bank. it takes 3, 4 months did not get back to me."
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