Phillipsburg-Easton Honda

"Have bought 3 cars at this dealer. Bought brand new a 2019 Honda Civic by early 2022 we noticed the driver side mirror’s paint started to crack and gradually then the other side started to crack we reached to the dealer and they said because the car was no longer under warranty they couldn’t do anything. They blame it on everything but obviously was an issue with the factory paint job you dont need to be an expert. I’ll be brief the GM for Pburg Honda turned down the request to make it right. I reached out to Honda directly filed a complain and they said there was nothing they could do. By January 2024 both mirror were completely paint less, reached out to Honda again and all they did was open another complaint all they can do. They will not stand behind their products. Honda P-burg should have stood behind a customer that bought not 1 but 3 cars from them."

"see there bbb rating -Billed once in the 60k mile Maintenance package that includes inspect and rotate tires, balance tires and alignment. -Billed again for balance and alignment for as part of the the new tires I was buying at the same time.... service manager Steve said those services were only worth $50 and would give me $50 dollars back When invoice clearly shows those services being billed at $200 - Buyer beware these folks are crooks How does one rotate new tires? How does one balance tires 2 times? are they extra balanced? Take a look at this companies better business bureau rating!!! - inflation? No doubling billing.... how can you rotate new tires you just put on the same day in the same service? Nice try to blame your incompetence and theft on inflation. PS.. Not worried about folks seeing my Info I'm easily accessible and have nothing to hide. If Folks would like to reach out and contact me about my experience I will be happy to talk to them."

"Santos Rivera exemplifies perfect customer service. Very attentive and knowledgeable, I felt extremely comfortable taking his advice. Took the time to work out a deal that fit the requirements I presented when we began. Overall my experience could be described as excellent and would highly recommend."

"Very good experience at PE Honda. My dad and I came to buy my car and Santos was our salesman. He was very pleasant and not pushy like most salesmen. He understood exactly what we wanted and negotiated a good price to bring the price down a little bit. He helped us add the car on the insurance and all the paperwork work was fairly fast and efficient. I would recommend giving this dealership a visit!"

"Eric provided the best customer service and sales experience I can imagine when shopping for a new vehicle. The attention to detail, transparency and understanding provided were stellar. If I had the budget to drive away with two cars I’d be happy to. Thank you!!"