CEFCU
450 Regency Park, O'Fallon, IL 62269
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
450 Regency Park, O'Fallon, Illinois 62269, United States
About the Business
Welcome to CEFCU, your trusted financial partner located at 450 Regency Park, O'Fallon, Illinois. At CEFCU, we are committed to providing exceptional financial services tailored to meet the diverse needs of our community. Whether you’re looking to open a savings account, secure a loan, or explore investment opportunities, our team of experienced professionals is here to guide you every step of the way.
As a member-focused financial institution, we prioritize your financial well-being and strive to deliver personalized solutions that help you achieve your goals. Our comprehensive range of services includes personal and business banking, competitive loan options, and expert financial advice designed to empower you with the knowledge and tools necessary for financial success.
At CEFCU, we are dedicated to building lasting relationships with our members through integrity, transparency, and outstanding customer service. Visit us today at our O'Fallon location to experience the CEFCU difference and discover how we can support your financial journey. Your future is our priority.
Reviews
"The corporate offices service is terrible. Faxed them proof of insurance 5 times and yet they still said I didn't have proof on file. Plus the interest rate are higher than any other credit union. I just went from 18 percent to 5 percent just refinancing a few months after owning car"
"The absolute worst bank I have ever dealt with. They make us pay our car payment in cash. They have to make a phone call every single time we make a payment. They won’t accept partial payments. They are rude and slow."
"My boyfriend has a high yield savings account (which is awesome), and he just paid his loan off with them today. I am leaving this review as a customer service representative at another bank. I was just really impressed by Terri's and Tatiana's customer service! (I apologize if I spelled any names wrong). They were super kind, super friendly, and very helpful when we requested that the lien release be electronically delivered to him. Terri even recommended some places for us to look in regard to a new vehicle, and Tatiana talked to us about some of their products available to us without being super salesy. I appreciated that! Thanks for the great customer experience. :)"
"I have no clue what the comments are talking about these ladies have great customer service and they always take there time and ensure you have all the info or help you need. Been coming to this location along with edwardsville for two years and never one problem. Shout out to Laura and entire crew for always being professional."
"Just spoke to Michelle. Very rude at this location/possibly all. They aren’t willing to set up payments for CEFCU credit cards through this facility is what she said. As I continue to ask questions she said “let me transfer you to the credit card department so they can tell you everything I just did” and hung up. Thanks CEFCU/wouldn’t recommend this place to ANYONE!"
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