Saber Storage

"So today we tried to access the storage unit and the gate access pad was frozen the guy who took our call sounded monotone and didn't seem to care. Was told that he would contact upper management and that I should hear back within 48 hours. I advised that that isn't acceptable and he advised that it could take up to that long. Didn't have a care in his voice or when advised that if when there is an issue with the key pad access that each time it could take up to 48 hours I said I would have to leave to find another place if they can't provide access sooner. His response, "just remember to provide 30 day notice" Obviously didn't care that we needed access to our unit which by the way is used for my business. This should be considered an emergency work order and someone should be out within a short period of time to correct with a heartfelt apology, but NO. No concern or care that this was happening. Asked for the manager and he advised that was him. I said so when you say you need to contact upper management, you mean the owner. I asked for the owner to call and I was blown off. I would not recommend a storage facility that does not show that they care, or provide a quick solution to gaining access to our stuff. Just that I would hear back in up to 48 hours!!!! Very disappointing. This employee and or the policy of this business is below par."

"Just wrapped two years with our travel trailer storage. Safe and secure. Great storage and very responsive. Asked them to do a check on our trailer, since we were pretty far away, they sent us pictures. When we ended our rental they promptly refunded our deposit. Highly recommend"

"We have several storage units at Saber Storage - DeWitt, IA. It is very convenient, well priced, climate controlled, secure and best of all a freight elevator for moving items in and out of the units on the second level. It is also clean and well lit to avoid any falls or injuries. I give it an excellent rating and would recommend these units to everyone interested in an excellent storage experience. You can also rent your unit (s) online and pay online or by phone."

"Facility is very nice - my storage items felt secure inside the gated fence with security cameras placed throughout the facility. The owners are very friendly and easy to deal with as well. I would definitely recommend Saber Storage versus the other options in the area."

"We rented storage units at this facility under the assumption that it was a secured facility. In March 2013 our unit was broken into and a large amount of our items were stolen, everything that was left was trashed. We believe that the gate was never secured at night. Whenever we came after hours it was always wide open. Since our unit was broken into the gate has been closed at night. The Owner said he was sorry but that he was not responsible for any damages. It was heartbreaking to have happen. If we ever have to get a storage unit again it will be a more secure location."