Storage Master- North Dothan

"5/24 updated review- I reposted my review. I noticed it didn’t post because I could not see it. 3/20- Came in last minute to Storage Master on Saturday because Uhaul had us all messed up. We had reserved a truck but found out they confused our Saturdays. They had NO truck for us. Frustrated we took a chance to stop in at storage master. It was busy we got in line and had to wait. Noticed the gal with long brown hair was the only one working at the counter Saturday. She had a line but was smiling and talked to everyone taking her time with each customer. We had a Penske and storage master customers ahead of us. It was a wait but she was working alone. We thought we ain’t getting a Penske last minute on a busy Saturday. BUT y’all! We got one! Miss Kelley went above and beyond to help us get in one. We also got information from her about possibly renting out two storage units. She personally took us around to show us three units. In between helping us out Kelley brought carts to customers who needed them. She stopped to help a lady who couldn’t close her unit. Our grandson was with us and he didn’t have anything to drink. Miss Kelley gave him her own unopened water bottle and offered him a snack. We ended up not needing those units. But we were very impressed how attentive,friendly, accommodating she was to our family. She showed my husband how to print online coupons if we need a storage unit in the future. We noticed customers stopping by the office to say hi and chat with her. Her customers like her. We can see why. We like her too. She is a gem. We were highly satisfied with her great customer service. We will definitely come back if we need a storage unit or Penske truck. We highly recommend Storage Master! What a great experience with a hard working gal."

"Great facility. I have used them twice over the years. Once the Southside location and this last time the Northside. You can access your unit 24 hours a day and staff is extremely helpful. Would highly recommend!!"

"The staff is kind, courteous, and helpful. The facility is clean, secure, and well kept. I moved across country over a year ago and I will never forget how helpful and kind the staff was to me! I am still renting a unit and am very pleased with Storage Master!"

"I have had a unit since the hurricane. They were so helpful when I needed to move. They didn’t have any power but we’re still able to get me a unit. They even helped me get a Penske to move from FL to Dothan. The staff is always friendly, helpful, and well-groomed. I would recommend them to all !!!"

"Very friendly staff with reasonable prices. They even have coupons online. I was highly satisfied!"